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December 2023 by Destiny Castle
Let me say about this nasty service and motel everI payed $183.53 on Priceline for me to come here and have my kids and neice out side in the pouring rain for 2 hours to be told I need to put 200 for a deposit and on top of it because we had 2 adults and 4 children that we needed to get another room and had to pay 170 for another room and the manger or whatever the man was had a attitude problem and wasn’t trying to give me my room I ALREADY PAYED FORAnd the room was just horrible found a weed roach under the bed , pubic hair all over the shower, all the beds are broke , no sheets on the bed , Sheets on the bed, lights don’t work, and the rooms smellAnd THEY ARE VERY DISRESPECTFUL WHEN IT COMES TO GUEST AND THE PEOPLE WHO PAY FOR A ROOM CANT EVEN COMPANYDO NOT COME HERE GO SOMEWHERE ELSE
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November 2023 by Kyrah Carr
STAY AWAY FROM THIS PLACE, ESPECIALLY IF YOU HAVE A FAMILY.I spent $300 for this room on a Saturday, me and my boyfriend are from Michigan. As soon as I got the room the gentleman running the hotel told me if I was to leave my room again he was kicking us out. and all I was doing was going to get dinner with my boyfriend. The housekeepers were going in my room stealing my belongings every time I would leave. I felt the most unsafe I ever have in my life staying at this hotel. It should be shut down. Not to mention he made me park my car on the other side of the hotel, where I could not see it.WORST PLACE EVER ! STAY AWAY AND GO TO A CASINO HOTEL. NOT SAFE
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October 2023 by daeology
This was truly a horrible visit . Me and my boyfriend stay at many hotels in the city but damn this was just so bad I had to come here and tell yaw.They were so rude . We stayed for 3 days , and each day they were rude about switching to cleaner towels .. I thought that was weird.. the man was even yelling at me when I’ve been nothing but pleasant but by the end of the stay , I had to get outta character .There was straight strands of hair EVERYWHERE ! My hair is literally like 1 inch out of my scalp ?? there was poop on the toilet bowl .. the carpet smelled like straight wet dog , it’s so damn small in there like they cramped everything into one ..And we noticed how empty all the rooms were on every floor .Ask yourself , if this is a cheap room , why are all the rooms so empty ?Because the service SUCKS .. it’s like they don’t want customers or money ?There’s a short u g l y man who stalked us during check out . Charged us $20 for leaving at 11:30 but was upset that we went to our friends room upstairs that was under our name lmao like what ?!Message to owner — DO BETTER ! This was utterly disgusting from the door to the exit !Learn how to talk to people !!! Because we didn’t even do anything ? They made several problems out of nothing !!!I’m truly disgusted because my 3 year old was with us . SmhhhAlso , keep your kids from the rails , super unsafe !NEVER COMING BACK SO DONT WORRY !!
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September 2023 by Jennifer Regalado
My boyfriend stayed here a couple nights ago. After reading all the reviews he was extremely hesitant but it was the cheapest close to the beach. When he arrived everything went smooth the entire time. His room was completely clean. It looked freshly remodeled honestly. All new furniture and clean white sheets. Definitely recommend!AND WE HAVE PICTURES!
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September 2023 by Erika Ortiz
The worst customer service that I've ever had, the man at the front desk totally has no customer service at all and is so irrespectfull, he treats the customer like dumbs and yells at them.I asked things related to the booking and about early credits on the card and he just yelled all the time.
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September 2023 by Laney B.
So I've never stayed at such a disappointing hotel in my life. We walked in to the most musty smelling room I've ever been in in my life. Like it smelled so bad we held our breath and left the door open. So we're sitting there and one of the employees felt the need to walk into our room. We asked him for air freshener and he said okay. He brings it back and sprays the entire bottle in the room. Like I could taste it. I asked him if he could leave the air freshener for us and he says "no, all the rooms stink I need it". I'm like oh. So then he leaves and we shut the door and he walks back and tries to come in our room but didn't have a key. Didn't even knock. Also wouldn't give us a refund. They were extremely rude. DO NOT STAY HERE IM WARNING YOU.
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August 2023 by alexander konze (XxackonzexX)
Rented here, front desk attendant did not get his name was very rude a overall a hole, later on in the night we open our mini fridge to discover a heroin needle still full of heroin inside the fridge dead Center goes to show that no one in this establishment cares about who they rent to or how they clean the rooms would never come into this establishment don’t even look here to try and get a room, then the room itself. The paint on the wall has water stains. There’s mold in the corners this place was horrible.
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August 2023 by Tina Sharp
Hi my family and I stay in this hotel. For 2 nights hell. The hotel is very dirty. All kinds of bugs flying in room. Bath was dirty and water running from behind the toilet and the tub was dirty. Spots on the seat. Bathroom wall had a hole in it . Towels and washcloths stains. I will never stay here again!!! Look like the hotel had water damage . The sheets on the bed felt moist and damp. The TV remote with sticky . The wall was swelled up. The bed was disconnected from the head broad. Our stay was just horrible .we stayed in another hotel real Keep from going back to hotel. The hotel is not even worth a dollar a night. My family and I was so happy when it was time to leave!!
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August 2023 by martin konze
My son is currently staying there for the night his first trip away with his girlfriend and they found a hypodermic needle fully loaded in the mini fridge, I have the pic to prove it absolutely trash
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August 2023 by Lonnie Ravenell
Have to pay 20.00 a night for parking. And the desk clerk I had to deal with was ignorant and rude. Very unprofessional. Acted like he was doing me a
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July 2023 by Mandy McCall
This motel inn was the worst hotel motel holiday Inn I have ever been to. The motel lobby stunk horrifically. I couldn't stand the smell. I waited outside. We paid $306.66 for an unkempt room that had red and brown stains on the sheets and blankets. The table was filthy. The pillowcases were dirty. The walls were all scratched up. The only thing that was decent was the television. We didn't even stay. We signed out. I would never go back there again and I wouldn't advise anyone to go there either. HORRIBLE! HORRIBLE! HORRIBLE! You could tell the staff don't care about keeping the place clean. They are just there for a paycheck. Never mind making visitors feel welcomed and at least comfortable during their stay.
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July 2023 by christine badea
Terrible service, Terrible rooms and they charge a fee per night to park!!! The front desk person is absolutely awful and rude. Never again!!! Not worth thr $358 for 2 nights. I wish management would give me a call.Dear "hotel manager", if you truly cared you would have done something a long time ago since it seems that there are plenty bad reviews saying the same thing. Im pretty sure you are the same RUDE front desk person.. DO NOT STAY HERE!!!!
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June 2023 by Richard Hartman
First off I go to get ice and the front desk only gave about 15 ice cubes the room was dirty, the shower still had hair from someone who stayed before, the room cost 85.00 and I had to ask the guy at the desk for my change. The sheets had stains on them. Very unhappy about
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April 2023 by Janet Gutierrez
3/28/23 I give them less than a 1 star more like a negative -100DO NOT STAY AT THIS LOCATIONCompletely a waste or time and money regardless of your economic standpoint. I made a reservation through choice rewards. They accepted my reservation and took the money our if my account moments after I made my reservation which wasn't supposed to happen until CHECK IN they illegally checked me into the hotel without me being at the property .And calld them they don't answer my direct number only when I call from other numbers do they respondI personally should've never have made a choice to try and stay at the property but it was a last minute decision.I remembered after making a reservation that I had stayed here prior and they had BED BUGS n I took a photo and showed the manager. So could be a personal attack on me .Pls do not stay at this property if u have any self respect and value spend your money else where !!!!!!I still haven't heard back from there general manager.Safety: Unsafe
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July 2022 by Steven B.
There were brownish stains under the sheets. We were given the wrong key card at first. The bathroom was old and dirty. Worst of all I felt an intense burning pain on foot when I moved my foot in bed and was thinking it could be a needle but did not see one but I still cannot be 100% sure there was not a needle especially since I saw a mark on my foot in the spot where I felt the pain but not sure if it was there before I went in the bed. You would be better off sleeping on the beach than here. Look elsewhere!
