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October 2023 by Wanda Howard
My family member's vehicle was stored here because of a violation. When I tried to get the VIN number to insure the vehicle. The older woman behind the counter gave us the incorrect Vin # three times. On the 4th try. She finally gave me the correct number. Now the place was closing which caused us to pay an extra day. When we arrived the next day. She started giggling and began to say. I see you got the vehicle insured. Not in a timely manner no thanks to her. These people were so pleasant when I brought my buisiness here 1 year ago. That same woman who gave me incorrect VIN #'s was consistently unprofessional and incompetent even at that time. I recieved a call to pick up my vehicle. When I got their no one knew who called me or where my car was. The final bill was not complete. 1 yr later I was standing by the hatch which was repaired by rich auto leaned against the door and it dented again like cardboard. Shabby and cheap materials used to repair my vehicle. All this company want is money. I give them one star for being beings masters in deception.
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September 2023 by Dina Napolitano
I have never been to an auto body shop before and had no idea where to go. All roads led me to Rich’s Auto Body Shop and I’m so happy they did! Rich was SO super nice, knowledgeable, and helpful. He kept me updated when my Jeep was in the shop and it came out so good!
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August 2023 by Sean Goff
Out of town and here for the week with a car problem. Rich’s was extremely helpful, reasonably priced, fast, and just nice to work with.
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August 2023 by Mark Squitieri
Immaculate facility. My paint job came out like glass. Highly recommend.
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June 2023 by Lillian
I know I don't get into accidents often but when I do I see Rich's!Made my trip from East Windsor just to have my Jeep fixed correctly! Thank You Rich's!
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April 2022 by Dinah Solivan
Rich’s auto body shop was very professional, kind and helpful. Highly recommend them.Service: Body & Trim
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November 2021 by Jane Cushing
Everyone at Rich’s Auto Body did an excellent job! Fixing my new truck after a small accident was so easy and the experience at Rich’s was so efficient and stress free. You have the Cushing family as one of your new forever customers. Thanks for all your help!Service: Body & Trim
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November 2021 by Tyrone Boyd
After the accident I didn't think they could make my truck look like new again but I was pleasantly surprised at the results. My truck looked the way it did when I first bought it.
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November 2021 by Daronium Quadrajet
If you want you vehicle to look like it did before your accident do not bring it here! They also quadrupled the repair estimate and robbed the insurance company in my opinion.
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July 2021 by Kristen Zaccardi
Rich and his staff are the best you can get in Monmouth County. Their attention to detail, care for their customers and the job they perform on your car is nothing but a 10/10. Rich is extremely personable and made me feel a lot better after talking through the process of how he was going to fix the repairs.I was hit in my brand new car and had several issues that needed to be completely replaced. I was hesitant to go anywhere but a VW dealership and boy, was I wrong to think that. He was quick, efficient, EXTREMELY professional, meticulous and my car looked better than when I bought it! If you want a professional with an amazing team, you should be coming to Rich’s Auto Body. I will be sending all of my friends and family to him after my incredible experience.Services: Body & Trim
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May 2021 by James Erbe
Rich is great! Easy to work with!
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March 2021 by Jay Liquori
Brought my car to get bumper damage fixed after the person who hit eme left his contact info. Rich was super pleasant on the phone, broke everything down for me, not owning a car in almos 20 years. The estimated time for it to be done was accurate and he dealt with the insurance company for financial info. Car looks great, super happy.
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February 2021 by Bob McGovern
Honest and efficient rapidly attending to your needs .
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January 2021 by Ruth Hoyt
Rich had to total my car. He was kind during this process,but most of all keeping me safe.
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January 2021 by Jamal Mcbride
Only good things to say about these folks ?
