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August 2023 by Mya Noob
website says they LGBTQ+ friendly but heard the young boy talk about derogative about them.
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May 2023 by Dave Nick
They never give an accurate price on the phones.
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February 2023 by Liz Carrillo
Everyone, please be careful shopping at this store! They are giving inaccurate information to make a sale, and the owner operates in a shady way! My family made a purchase a few days ago and decided to return the device within 14 days of purchase because it was not operating appropriately. While at the store, we discovered that we were charged for accessories that were supposedly free. All we wanted was a refund or assistance to open a case with the company, and they refused to provide the help! Everyone! Please be careful! DO NOT SHOP at this location! They do not care about helping the customers. The owner only cares about making a sale! They scream at you and mislead you instead of offering support!
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September 2022 by RS
Very nice looking store, the sales girl Refused to open a plan I wanted and saw online. Made 4 or 5 different excuses, then a ridiculous fee if using my credit/ debit card. Nevertheless I did still switch, but NEVER in any stretch of the word would I recommend that store
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September 2022 by TheRandy3D
Very nice looking store, the sales girl Refused to open a plan I wanted and saw online. Made 4 or 5 different excuses, then a ridiculous fee if using my credit/ debit card. Nevertheless I did still switch, but NEVER in any stretch of the word would I recommend that store
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July 2022 by Ac Harris
I went to upgrade my daughter's phone and it was a terrible experience... they had very few phones in stock andThe staff was not helpful nor did they explain what I was being charged for once I had picked out a phone ...im not usually a complainer but this was not a positive experience however idk what I was expecting I have NEVER had a positive experience at a metro.
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March 2022 by James
Don't ever go to this store they pass the blame to somebody else. Very poor customer service. 5g don't work at all. Stay away from metro pcs. Trust me.
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July 2021 by Ivanovitch Niccolo “Aquabear” Aquaman Machievelli Light
Paid for a family plan & my moto6 cellphone constantly keeps malfunctioning & headaches nobody answers the store phone during the day dodging calls from customers ?Hmmm phishy? When I come in here tomorrow.Eventually, I will be purchasing a new cellphone but I'm not certain as to yet!?????!
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June 2021 by William John “Aquabear” Creed Junior
Paid for a family plan & my moto6 cellphone constantly keeps malfunctioning & headaches nobody answers the store phone during the day dodging calls from customers ?Hmmm phishy? When I come in here tomorrow.Eventually, I will be purchasing a new cellphone but I'm not certain as to yet!?????!
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April 2021 by Sterling Flower
German was amazing in helping me today.
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April 2021 by Luis Rafael Ortiz Riano
Great service
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February 2021 by ameer Rodriguez
It's a good phone provider
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January 2021 by Michael P
Lesley is just the most awesome-est salesperson. She was super terrific in helping me get a new phone today! You can't help loving her!
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December 2020 by Mark Jarema
Do not use Metro in As bury Park. Fascist, ignorant, and HORRIBLE customer service
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September 2020 by Jon Cooper
They don’t open at 9am like it saids and they don’t pick up there phone when you call them