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July 2024 by Daniel Chen
Reasonably good selection of wines from the world. Not as many white wines, and I didn't find the whites chilled in the fridge.
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June 2024 by Karol Kalinowski
the store charged me $25 for canceling the order 30 seconds later, there is no delivry and I'm too far away, ordinary thieves
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May 2024 by 2MYSWEETHEARTE
While I have had quick service and pricing is competitive I was very disappointed with my recent delivery . I have always tipped with my online purchases . This one particular time I didn’t .. you’d think they would “ understand” maybe the customer didn’t have it at the time or an over sight and leave it at that ..delivery always leaves the items at door .. this time the delivery person ringing the bell, banging on the door etc . I opened it thinking what’s the problem ? Delivery man asking numerous times for a tip!! Told him sorry .. no .. he didn’t seem to understand English .. ( but knows money) A tip is a gesture .. it’s not a DEMAND .. please have your delivery person understand that! I had planned on giving a bigger tip next time but am not even contemplating ordering again from your store I d rather pay a little more elsewhere than deal with an individual like that ..
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April 2024 by Jim Strauch
Great selection and prices.
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March 2024 by Evan S
Amazing store, I was looking for a hard to find bourbon for a retirement gift and was able to buy it here. I called to check if they had it in stock and they checked for me before I made the hour drive. Appreciate their help and how kind they were once I arrived.
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February 2024 by William Mackle
Shopped on line. This retailer has an extensive inventory. Their prices are very competitive. Their site is intuitive and therefore easy to navigate. They ship your order immediately using fast and efficient services.
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February 2024 by R P
I ordered through Uber Eats. They called me and told me that could not process the payment through Uber, that I would have to provide my credit card information, and cancel the Uber Eats order. I had never patronized this establishment before, and was unwilling to provide my credit card information over the phone. They cancelled my order, but I was still charged. I called the store and explained the situation, but was told Uber charged me, not them. Uber did not issue me a refund. This was their error, not mine. I will never patronize this business again.
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January 2024 by Luis Morales
The best! Their customer service is No. 1I place my orders to be delivered and they do with great care. Their delivery charges are reasonable.
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January 2024 by Sergio Scardigno
Terrible Customer Service - Do Not Patronize.I purchased a bottle of alcohol from the Allendale Wine Shoppe.I had an unfortunate accident and the bottle broke. The cap was never open, its seal never cracked. When I asked to exchange the bottle with the owner of Allendale Wine I was told he would not exchange it, not even with the receipt. Now you may say, "You broke it, you bought it!" but you may not know the following. Liquor stores received their shipments of wine and spirits from local distributors. During shipments, bottles are broken in transit all the time. The distributor will issue credits to stores as long as the seal on the cap is not broken, which I proved to the Allendale Wine shoppe.I can attest to the issuing of credits by distributors because I spent many of my younger years working in a family-owned Liquor and Deli. When I was in the business, customer service was a priority. We always exchanged a broken bottle for a new bottle as long as the cap seal was intact. As the retailer, we knew we would receive credit along with the credits from those bottles broken in transit.When I questioned the owner on this point, I was rudely told "We don't receive credits from distributors!". I asked who the distributor was for my bottle. The response was "American B&D" out of Glen Rock. I called American B&D to see if issuing credits for broken bottles was still practiced. Their response was, "We issue credits all the time!!". The owner lied to me.I called two other liquor stores in the area. I wanted to see if they would have had the same response as the Allendale Wine Shoppe in this situation. Both would have issued a new bottle to keep in good faith with the customer and put in for the credit with the distributor.Having grown up in retail, I always tried to patronize the smaller shops but this one local retailer that is officially off my list.Please shop at a more reputable store for your spirits and avoid the Allendale Wine Shop.
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December 2023 by Sergey Razlivkin
Lightning fast shipping within 1 day! Great online price.
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December 2023 by Grant L.
This is a tough one. Interesting selection. Serious about wine. Some (specials) prices are good, others are significantly above market (IMO). Shop carefully. Originally i wished they were closer. But my recent series of lousy customer service experiences makes me rethink that. Most recently i bought several hundreds of dollars worth of wine online. Before i came to pick it up, they gave it to some mystery person who claimed it was his/hers. As of now they are reviewing video tape rather than help me. Earlier their web site locked me out so i could not even see orders or history. When i called they knew it. To this day (nearly a year later) i still cannot log in. I do expect they will eventually make good, but right now its sorta my problem. So, buyer beware. Should it be 3 stars? When they make good, maybe. Should it be one star? For not trying very hard, maybe. ps: several days later the credit did appear on my credit card. But only after they reviewed security tapes and got their wine back, which they never even offered to deliver to me. The "other" partner did call and apologize.
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November 2023 by Rob D.
Went here because they carried sake I was looking for. I drove all the way to the store and when I got there I left my phone in the car. I bought the sale pictured yet they didn't give me the advertised price. I bought it and went to my car and checked because maybe I was mistaken. Well I went back inside and showed them the online price and was told that was for store pick up only. I said I was perplexed since I was "in store " buying it. They didn't offer me the 13.01 difference so I will not return.
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September 2023 by Jingren
Ordered multiple times already, great price and nice ppl, totally worth my drive.
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September 2023 by George Shannon
A wide variety of choices for such a small space. The closest place I could find that had Dashai Junmai Diaginjo sake.
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July 2023 by matthew dogali
Another choices to pick from.
