“Had the best experience at the AT&T store in Galloway, NJ. The sales associate was very knowledgeable, helpful and kind. That will definitely be my store from now on.”
“I was with a different carrier that didn’t offer services at my new address. I wasn’t happy with my choice of providers but Verizon advertised a lot of changes over the years and perks.
I went to a Verizon store and was ignored until I began to walk out. I remembered there was a Verizon store right by my house. I stopped in and there were two representatives there, Nick and Ahmed. Both were very knowledgeable and explained the plans and perks. Nick helped two other customers while helping Ahmed and I. FYI, Nick should be a training instructor or supervisor. Very good people person with the knowledge to supply outstanding customer service. I lucked out that day. Ahmed was also helping me. I’m in my “golden years”, so I wasn’t born with a computer so I need instructions on some of the easier tasks. Ahmed explained a lot of features I didn’t understand but do now thanks to him. Siri was mad and not talking to me lol. Ahmed showed me my mistake in settings so Siri and I are a happy couple again. I went back to the store the next day and Brandy was the cherry on the team. Smiling all the time with a great laugh. She spent extra time with me showing me short cuts and helping me enroll in the apps in my plan. Ahmed wasn’t there for my second visit. I felt just like I was at home. I was treated like I was important and they didn’t want me to leave before all my issues were resolved. This store in Galloway is a perfect match for me. You could put these employees in a commercial. They sold me on Verizon.
THUMBS UP TO NICK, AHMED and BRANDY.”
“Camilla and Ahmed were knowledgeable, helpful, and very fair. They were courtrous and kept me posted on the status of my repair. I highly recommend this business!”