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November 2023 by Jesica Cummings
Received a referral to US Water Consultants from my Realtor because I was purchasing a new home. I wanted a quote for water treatment and a new well cap. I sent over my info to Karen by email and I did not get a response. It has been a month now without a response. I informed my Realtor of the lack of response by the company. I guess they don't want a new customer. I am going elsewhere.
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September 2023 by Cody Atwood
Chris and Brian were excellent. They were super friendly to not only me and my partner but to our dog as well! They were able to set our PH, water softener, and radon system up in a day! The cost was much more reasonable than comparable contractors. I would recommend them all day.
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March 2023 by Michael Grant
Had a water softener and a sulfur smell filter put in buy this company. Our water was bad. Everything went really well. They were only 15 mins late but they called anyway beforehand to tell me they would be a little late. They did a great job. The person was knowledgeable and explained the whole system to me. My water now is perfect. So glad I used them.
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March 2023 by Raymond Hurteau
I was referred to Mark and team from a MA-based business who does not service NH. We started smelling sulfur in our water about 3 years after moving into the house. At the time we moved in, a new water softener and arsenic filter were installed and tests showed everything working great.Fast forward to 2 months ago and the smell made us think to have the water re-tested and perform a radon test since we never did. The arsenic filter media was all used up because our numbers were very high (to the order of 75x above the NH limit) and radon came in slightly above the EPA limit.We were given a few options verbally for treating the very high arsenic - one option was an entire house solution and that would be significantly more expensive given the amount of water to be treated on a daily basis. The second option was for point of use (kitchen sink and fridge line), which we opted for.The team first removed the old arsenic filter and installed a pre-filter (for sediment), which then fed to the existing water softener. From there, the rest of the house would get the water and the kitchen sink and fridge line tapped off of a reverse osmosis system.Unexpectedly, once the arsenic filter tank was removed, the sulfur smell became much stronger at all points of use (besides the R/O system). We tried a sediment/carbon combo filter and it did not get rid of the smell so we asked USWC to address it. They recommended an oxidation tank would do the trick, which it did.We also opted for the radon fan since we figure someone would ask about it if/when we sell our house.I've put a few before and after photos up here for reference.Overall, the team did a great job, and I felt like all the options were considered with respect to results and price. They got the work completed when they said the would and when I had a small change order, they accommodated for a fair price. Highly recommend and really enjoying our safe and smell-free water.
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March 2021 by Rae Carlson
The staff fit us in when we had an emergency! They also came back to check in and educate us on the system. They were very professional & knowledgeable. Thank you!!!
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March 2021 by Jennifer Hoey
I have been a client of US Water for over 15 years. They installed and service both our radon mitigation and our water softening system. They are always courteous, thorough and clean. I am also a local Realtor, and have referred my clients and my coworkers to US water. I have always had good feedback from everyone.I would highly recommend US Water Consultants!!!
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March 2020 by Gary P
I Found US Water to be very professional, courteous and responsive. They installed a whole house softener and arsenic filter for me. The water is now markedly improved (especially taste) and their estimate was very fair and in line with other providers
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March 2020 by Justin Peters
Easy to deal with, always professional. Very responsive.
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May 2018 by Mike B.
As a homeowner that had never had a private well before, I had nothing but problems until I found US Water. Mark and his team are friendly and reliable and best of all, STAND BEHIND THEIR WORK AND PRODUCT, something that is so rare today. They are reasonably priced, but quite honestly, even if they were the most expensive on block, the piece-of-mind that they bring to me and I assume all of their clients is invaluable. I HIGHLY recommend this company.
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March 2018 by Nick K
A company with an established record of not performing the services requested, and then asking for payment.
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May 2013 by Thomas B.
This Company has no formal system maintenance program. They are not customer service oriented. I would recommend that you not waste your time with these folks as there are now much better options ( Better Service !) within the immediate area.
