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March 2024 by James Weatherbee
Horrible delivery updates package sat in Northfield post office for three days before delivery
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February 2024 by chris lopes
If I could put a negative 10 stars, I would. We have used this post office for 7 years and been loyal customers. They recently lost several checks of mine and didn't bother to look into it at all. Most of the comments here are of people losing mail and packages. The Management blamed it on new employees and that they had individuals from Machester helping them that don't know the job there. They also tried saying my name was not on the P.O box which it was. I have recieved zero help in the matter and they have nothing to offer us at all for an explanation of why they lost our mail. Instead of taking responsibility for the clear Incompetent actions of their employees they tried blaming us for not having filled out the proper form to have all of our names on the P.O box. The form we were told was in fact filled out by us but probably shredded by accident. Worst customer service I have ever experienced. Choose another post office if you can this one has clear issues that they refuse to fix based on the last 4 years of comments on here.
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December 2023 by Alpha Genesis
Very clean facility and the postal workers are friendly and helpful!
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September 2023 by Trucinda McConnell
I've had no issues
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June 2023 by Taylor Chavanelle
I live in Lochmere which is a little sub division (or whatever you call it) of Tilton. We live on a busy road so our mail kept getting stolen, so we opened a PO Box right down the street at Lochmere Post Office. Many times my Amazon, etc packages get delivered to my house directly - I’d say 9/10 times. But SOMETIMES it gets delivered to the Tilton PO and then almost immediately they ship the package back out. My packages also have my PO Box Lochmere address underneath my physical address (which is what the people at the Tilton PO told me to do, so that they know to send it to the Lochmere PO Box) i did what they asked, and it’s been days and my package was never brought to the Lochmere PO. I go into work too early and get out too late to be able to get to the post office on time. I don’t know how much easier i can make it. Also they always make me feel stupid when i explain my situations to them. I think their customer service is severely lacking, and perhaps they’re all just lazy? I don’t know. I’m frustrated and sick of having to leave work early to pick up my packages. ??
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July 2022 by :Jamal-Randolph: Hadley.
Awesome service! Pleasant people! A great place to do business! The Postmaster is very knowledgeable. Three thumbs up!???????
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June 2022 by Mercedes Caron
We have two mail persons. One is only here occasionally and she is great, the other is incompetent and he should find a new occupation. Mail and packages are constantly being delivered to the wrong address. Mail that needs a signature, he doesn't even try to knock or ring the bell. No, he leaves the slip in the mail box saying they attempted. I was home all day, he never came to my door... Lazy. So incredibly lazy.
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May 2022 by Devun Webley
So I have a PO Box at this location and I ordered something online that cannot be delivered to a PO box through UPS. makes sense I understand that part, so I call USPS and ask if there's anywhere I can get it delivered to besides my box. So the lady on the phone tells me that she can make an exception this one time for me and that I was allowed to ship my package to the post offices address. Cool awesome, I place my order and I stop in the office to let them know that I placed the order and to be on the lookout for it. Now the staff is looking at my like I have 6 heads and that I did something completely wrong when THEIR employee said it was okay. They resolved the issue by telling me that they will do their "best" to lookout for my package. (Which is worth 600 dollars and lucrative to my health). So instead I contacted UPS and had my delivery rerouted to one of their locations. I would rather deal with a 7 dollar charge to pick up my mail then to be looked at like I did something wrong when I didn't. Thanks 2 stars.
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September 2021 by Ellen Gio
Very helpful and nice people at this PO !
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May 2021 by :Donna-Louann :Hadley.
I did a change of address online to go back to my mailbox. I was using a P. O. Box for my location. I'm a Sovereign and am exploring new ways to live life happy.
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May 2021 by Ellen saleY
Very helpful and nice people at this PO !
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May 2021 by Steve
Unprofessional, rude, and very lazy, they make little to no effort to deliver packages then lie and say the attempted to. Do not recommend shipping anything usps,it will be weeks and weeks, then ultimately you will have to go there urself and pick up.
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October 2020 by B_RadP
Thank you to Mary, she does the best she can with what she is given. We appreciate her and her hard work.
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July 2020 by corbin gerlach
Still waiting on packages, If they dont show up soon I'll be going for a complete refund
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November 2019 by Jon B
This is now the third time I've had a package mis-delivered by a USPS "sub" employee...package ended up at the doorstep of someone's home situated several thousand feet from my own.It's not hard to read a simple address, people. It's also not hard to take responsibility for it, instead of passing the buck to the seller (who had nothing to do with its delivery).Very disappointed that nobody knows where it is, and that the person doing the routes hasn't been reprimanded for their gross inadequacies.
