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August 2024 by MJ
Broke my rain sensor! The first time it rained after was windshield was replaced, my auto/intermittent wiper function would not work. Couldn’t get ahold of anyone at Safelite so I’m at my regular service garage. I have a video from my tech here that shows the sensor was reinstalled improperly damaging it. $400 to have this replaced by someone that actually knows what they are doing. Never use Safelite and shame on Progressive for partnering with the horrible company.
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July 2024 by Vanessa Demers
Drew and Joe were exceptional! Great job. Very pet friendly. Recommend to all!
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June 2024 by Denise Heath
Excellent service, excellent work.
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June 2024 by Meg D
Their driver cut into traffic on Laconia Rd in Tilton NH without looking both ways and then gave me the finger in front of a bunch of kids. Super classy. Won't be calling ever.
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May 2024 by Jason Paquette
Could have been better experience, have used safelite a few times but gonna reconsider next windshield and have 2 more to do. Use the local small guys , Jay's the guy.
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February 2024 by T and S
Driving on I95 I noticed a stone slip from the wheel of a dusty, 10 wheel dump truck. Striking the surface of the road as it fell, it skipped over the top of the suv I was tailing and kissed my windshield. Soon that chip blossomed into a full web. Safelite came to my place of business and effortlessly restored clear vision of the roads yet to be traveled. I look on for malicious dump bodies that prey on virgin glass. The end.
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January 2024 by Robert Carlson jr
Fast and friendly service!! Highly recommend ?
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January 2024 by Tim Burke
I had an excellent experience from scheduling to getting the work done. The mobile installer communicated very well, completed the work in a timely manner, and provided all the necessary information I needed. Highly recommended.
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December 2023 by Barry Alan
Scheduled for a windshield replacement but just calling to confirm the appointment was met with TRYING to talk to someone by phone but they were distracted, busy doing something else while taking a call. Repeatedly provided basic information but after the third time asking my name, I decided to bail. If they can't even have a respectable dialogue with customer, how can they do quality work.Trust/confidence broken under the weight of basic custom service skills severely lacking.
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December 2023 by Chris Mills
Came to us. Great experience. Installer was nice.
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December 2023 by Steven Hall
After a month, they finally got the glass right and installed, after 2 visits to store they sent tech out with right glass and installed onsite at home at no additional charge. Rated at 4 due to excellent customer service and fair resolution. Otherwise it would be a 1 star visit.
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December 2023 by Lauren Verow
I was in and out of there in under 1 hour for a replacement windshield on my F-150. Staff was courteous and kind. Wifi, restroom, and snacks available while you wait. There was even a Keurig for coffee. They did great work - the entire process was simple. I highly recommend going here.
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November 2023 by marc parish
Great service
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October 2023 by Jim D
EzPz in and out 1 hour
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October 2023 by yelram4life
I don't understand companies that just use artificial intelligence to answer the phone and will not let you speak to a representative. I tried 10 different ways to get to an actual human and they kept trying to funnel me to the website. I drive for work and I can't go online and do things on my phone and the only time I have to take care of personal matters is when I'm on the road and it's much easier for me to talk to a human. Safelight just lost my business because they won't allow me to talk to a person and I don't have time for your website nonsense.
