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August 2024 by Steve hamel
Stay away! Total incompetence from a service standpoint. They’ve had my car for five days due to a check engine light with no updates or fixes to this point. Received one call in the last three days and still no details on when the car would be fixed. Have a call into VW directly to file a formal complaint. And this is supposed to be an “authorized service dealer” for VW. Total idiots!
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May 2024 by Dale Hollins
Great service.my service writer Sharon always does an amazing job .
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May 2024 by A Angus
Friendly and knowledgeable employees
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May 2024 by Brian Kopp
Travis was great! My car was worked on and completed in a timely manner.
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April 2024 by Gage Bensley
Installed a new headliner due to a water leak. Picked the car up over the weekend and the new headliner had multiple black grease marks on it. They cleaned it which has now left pilling of the headliner and water marks through out it. Communication on fixing the issue has been very poor and they are pushing to clean it again which won't fix the issue.
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April 2024 by Zachary Ordway
The nucar team was amazing to deal with. I give a big shout out to Jake Marsh he made the experience easy and fun. I recommend anyone looking to buy to go see him.
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March 2024 by John Bonner
Your sales consultant did an excellent job from start to finish.
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March 2024 by Kimberly Eldridge
Matt was great!!
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January 2024 by Karen Prive
Travis, our service advisor, is great. He helped my wife when she brought the car in. You're lucky you have him. Your mechanic Andrew is great too. He has taken care of my wife's Tiguan since we bought it in 2018. Travis and Andrew are the reason we come to Nucar to get the car serviced. Please let Travis and Andrew know how happy we are with them.
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January 2024 by sheri RedCloud
Excellent service, short wait time, courteous staff.
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January 2024 by Jessie Elsaesser
I came in with a warning light issue and Travis got my car right in for a tech to look at it with no appointment. I was in and out in 45 minutes and he let me know it was covered by the warranty. So no charge for me! Overall it was a very positive experience.
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December 2023 by Brent Blouin
I was expecting my car to be washed and have a quick vacuum after the service. Apparently you don't do this.
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December 2023 by Bruce Prince
This is the fourth car my household has purchased from Nucar. Unfortunately, after a total loss accident, I found myself shopping for another new car. I called Michael Huckins as I’ve worked with him before and set an appointment to come in. I had done my homework and had decided I wanted a manual transmission VW Jetta, This was apparently a tall order as Manual Jetta’s are hard to come by in the New England area. I don’t know why VW doesn’t build more manual transmission cars? Anyway, Mike found me a 40th anniversary GLI on the lot of a sister dealership in MA. He had the car transferred to Tilton and I purchased it. The sales transaction went very smoothly (no haggle negotiation process). The whole buying experience was superb and I really love my new Jetta. It’s quite a sporty ride and priced fantastically for what you get in my opinion. I’m really enjoying my new daily driver!
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December 2023 by Jamie Belrose
Great experience. Great service
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December 2023 by Emersun Frechette
The sales team was awesome. Harold was so helpful and made the car buying process a breeze. He guided me through the process, answered all my questions, and his communication was great!
