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August 2024 by Zeff T
Worst car buying experience of my life. I bought a used car from this place awhile back. I brought it in 6 months later for a check up . They came out with a bill quote of $2900. They said my sub frame was rotted and that it wouldn’t pass inspection. The lady didn’t realize I bought the car there. She said the car subframe had to be like that for at least a few years. When I broke the news and said “I bought the car six months ago here, and you guys put an inspection sticker on then” her face dropped, and she got all nervous and shaky. Next thing I know they got sales people on me, trying to get me into a lease. Trying to ignore the fact that they screwed me over. The guy that sold me the car actually said to me, “we should’ve junk that thing” then I said “you didn’t you sold it to me”. They didn’t think it was a big deal that they sold me a junk car. I told them I would never buy a car from them again and I still haven’t. I deter anyone who wants to buy a car from Fenton. . I know they’ve lost business because of me . I also told everybody at the country club that the Fentons sell junk used cars. And guess what when I brought it to my mechanic, he said the subframe was slightly rusted. It would pass inspection and it did. Trust me if they think they got someone they can screw over they do. You’ve been warned.
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August 2024 by Angela Kelley
Very helpful service department. Free car wash each time you get your car serviced - impressive!
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June 2024 by derek lapanne
Another dealership looking to make 6k on a single trade in! Thanks Jose ?
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April 2024 by Tim Aukstikalnis
Sales crew and service are good
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March 2024 by E. Molly
I had a great experience buying my new Prius Prime at Fenton Family Dealerships. Everything went very smoothly with no surprises. A big thank-you to Sean Parent and Bronco.
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September 2023 by Cheryl Cloutier
Great service!
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September 2023 by Cee TheRat
My Subaru needed work. Got prompt, excellent service. Highly recommend!
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August 2023 by nicole lamoreaux
They're always helpful and listen to their customers.
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July 2023 by Lumber Vt
Spent time driving to the dealership so they could look at my trade in because I had a signed purchase and sale agreement for a 2023 Toyota 4Runner. Dealership canceled the contract stating the package was shown but not in the price. That same vehicle is on their website days later for that same price. I feel like I was trying to be taken advantage of because why else would it still be posted but can’t be purchased. Great experience for my driving age daughter to learn how to protect herself.
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July 2023 by Tim Strong
Fenton Family Toyota of Keene uses bait and switch to get you in the door. They advertise a car and take a deposit but try and supply you a vehicle without the features and options. Signed contract means nothing to the sales manger and they are morally bankrupt. Bait vehicle is still posted 5 days later.
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June 2023 by Nathan O.
Repeatedly requested to apply for financing remotely to make sure it would be worth my time to travel a distance to purchase a vehicle, and received no help. Highly recommend one of many other local dealers that’ll provide good customer service without solely just trying to get you in the door.
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February 2023 by Laurie Loughran-Lamothe
Just bought a new Crosstrek. Best car buying experience ever! I highly recommend Jason Kennedy if you need to buy a car. All of the people who work their are friendly and helpful!!!
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November 2022 by JELANI Haddabi MUSTAPHA
The root source of this company is from the cattle rearing, thanks to Allah
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October 2022 by Gene F.
I am 70, and have purchased a number of vehicles. Fenton family dealerships are the best. Have purchased three vehicles here. Recently bought a Hyundai Kona. Excellent buying experience. No pressure, and Zack and Joe arranged for there to be vehicles across their dealerships for a test drive, at one site. A week ago, my wife had an issue with the Kona coming home from Connecticut. Service manager stayed late to run a diagnosis. Turns out to have been dirt in the gas she purchased in CT. But, the fact they stayed late to help her out, says much. Highly recommend.
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September 2022 by Sasha Olsby (Sassafrass)
If you need to buy a vehicle, and you want to get a good deal and good information about the car, go see Mitch Piper. He will be able to take care of you, give you great customer service, and an all-around enjoyable car buying experience.
