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November 2023 by Elise Leavitt
I’ve coming to VIP in Stratham for years and have always had good service. They’re always able to get me in quick and answer any questions I have. Prices are fair. Would recommend.
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October 2023 by Daniel Assistants Group
I had the best experience with this team of auto professionals. I went in looking for 4 new tires from my truck. I had an idea what I wanted and was suggested a completely different tire that I absolutely love. The ride is extra smooth and quite. I would totally recommend this auto center for all of your auto need.J.D.Service: Tires
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October 2023 by Walter Stark
Honest and knowledgeable. Service was very helpful in explaining several issues that would cause a failed inspection. They helped by providing several option on how to remedy the issues (tinted windows was an issue). Due to their advice, I was able to do the majority of tint removal and saved $$$. Highly recommend.Service: Vehicle Inspection
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October 2023 by Wayne Horton
Great experience. Greeted professionally and friendly. No problem with discount from Irving Card.Balance, rotation and alignment of 2016 Tundra CrewMax. Truck tracks straight with no vibration which I experienced at other tire shops.I will return for any other service I require.Services: Tire rotations
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October 2023 by Erica Filippone
Great customer service.Super nice and informative but not pushy to upsell you!!!It was Easy to make an appointment online. We will definitely be back.
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August 2023 by Kate Harris
Awesome! I made an appt online for the Portsmouth location, then got a call saying what I booked wasn’t available, and nothing was for awhile (despite the online calendar showing otherwise.) So I called Stratham, and got in 2 days later for a tire rotation. Justin was super kind, making sure I had plenty of wiggle room to get to an appt after. My car was taken right away and done in half an hour. I watched my car come out moments before receiving a text letting me know it was done! $27, easy, fast, and knowledgeable on dealing with a Tesla. All around great service, and while I love supporting local shops, this experience was enough to keep me coming back, despite being a further drive. Felt respected and comfortable, which unfortunately isn’t always the case at auto shops.
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August 2023 by Brandon MacNeil
Booked online, went to this VIP location for tires, got some work done while I waited. They were busy but didn't take too long. Left with the proper number of new tires. No complaints!Service: Tires
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July 2023 by Scott Lyon
Great service! Got new tires and oil change from Stratham. Great friendly service with a comfortable waiting room with Free coffee and Wi-Fi. Highly recommend for high performance and reliable parts and a great staff!Services: Tires
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July 2023 by Chris G.
They tried to replace my steering rack. Guess what, doesn't need that whatsoever. Which I new already I let it go, canceled the appointment a few days later. It's been over a week and no call asking why I canceled. I also heard overheard something else that just doesn't sit right. That being said, get a second opinion on ANYTHING. Or just go elsewhere. Better
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June 2023 by Brynn R
VIP always ensures my vehicle is safe and the customer service is amazing. The employees are extremely friendly and quick to answer any questions and are always willing to go the extra mile to ensure I leave satisfied.
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May 2023 by Angela Tuckerman
I cannot possibly be more grateful to the Service Manager Mike at this stellar location. After driving my car up from Maryland, the low tire pressure light came on. I came in on a Friday afternoon with no appointment and Mike looked at my tires, showed me the problem, and called probably 10 different places to find me the correct specialty tires. Without an appointment. Amazing. The whole team there is awesome but Mike is really the VIP. Highly recommend and would 100% go there again even though they have locations closer to where I live. Thanks again guys, you saved me!Service: Tires
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May 2023 by Ben Lord
Fast, honest and affordable. These guys are the best. Doesnt matter if you are doing normal scheduled maintenance or unexpected repairs, this is the shop to go to. They were even able to diagnose issues with our cars that the manufactures' mechanics could not figure out. Thank you all!!Services: Tires
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May 2023 by Phil Stamp
I have been a loyal VIP customer for years now, and will continue to be. These guys not only do the best work around, but are the most respectful and helpful people. Can't recommend using them enough. Thanks for always doing great work.Services: Tires
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April 2023 by Brittany Fowle
I have been here a couple times, as well as the Portsmouth location, for my regular car maintenance, and they've always been great. So when my engine started smoking while I was on 101 in Hampton, this was the place I got my car towed to. It was a big repair, and these guys did an awesome job, and were able to do it much faster than estimated. Justin was great at communicating with me. After the original plan I had for financing the cost of the repair fell through, they were super patient with me while I figured out my plan B which, as a single mom, I hugely appreciate. They have a customer for life :)Service: Engine repair
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April 2023 by Lucas Shelley
The staff at VIP are knowledgeable and fair when it comes to my experiences so far. Throughout the inspection and tire buying process they were transparent with pricing and options with no hard sell tactics.As a result they have now become also my auto service shop where I am currently having the brakes replaced on my Yukon.Services: Tires
