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September 2023 by Eli S.
I had hernia surgery and my doctor is in Massachusetts. He gave me a prescription for pain medicine They refused to fill it because it's an out of state prescription. The Doctors office is closed and I'm in pain and they can't take a prescription from literally 10 miles away!!!!Heartless and ridiculous!!!
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July 2023 by Christy J.
Great customer service! The workers are really helpful and it's very clean and organized!
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December 2022 by Meghan F.
Lazy. I presented the same pharmacy insurance information at the onset of coming to this store when I had a broken wrist and 6 months later, as now I tested COVID positive, they made me take the time to straighten out my information with them saying that If "you don't have insurance, we have a coupon for you". Me: made face under mask. "I have insurance: here it is & I've shared it before. Why is it that over six months of working with my family, husband and two dependents, that your computer system continually, flags us as non-insured? Could it be that someone inside your office failed to enter the information in accurately. Are you running a slimy-insurance-fleecing operation??? " Will find another. I didn't know this CVS was as bad as the one in Charlotte. That's Strike 2, to the CVS corporation!
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March 2020 by Monica M.
This CVS, particularly the pharmacy manager, profiles and discriminates. I was publicly humiliated, and she made several false accusations and refused to provide service to me ever again. I have moved 4 times in 3 years due to my husband's job, and have been severely and chronically ill for 6 years. I have never been treated anywhere near as badly as the pharmacist here treated me. She made me feel less than human, like she didn't think I deserved medical care, and literally said she just plain didn't feel like "doing the paperwork". I have always, always been courteous and polite to her and every other employee there. I was still polite and respectful while she was profiling me and making a scene in front of several other customers. I was speechless, hurt, and in tears when I left. She could have handled the situation much more professionally and privately. A phone call or letter in the mail would have sufficed. Not waiting until I come in to fill my regular scripts that I've gotten for years and ambushing me with her vitriol. I'm from the South and only moved to New England due to my husband's job and because he's from here. We lived in Boston first and now NH. I've never been treated with so much disrespect, rudeness, and downright racism. New England in general is a miserable place, and the attitude of the pharmacist at this CVS was appalling. Manners, common decency, and compassion go a long way. This CVS, the awful pharmacist there, and New England in general clearly never learned this. This is not the kind of community I want to raise my children in and I plan to move my family back home very soon as a direct result of our interactions with people like the pharmacist at this store.