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October 2023 by Sander Danielovich
Awful experience. Bought a certified pre-owned vehicle. After driving only 4,000 miles the brake pad sensor showed and I was told that my brake pads had worn 4mm since I had purchased the vehicle. They were unable to come up with any conclusion as to how this happened and tried to say that it was my driving style or weather elements. Audi employees and third party dealers agreed with me that there is no possible way the pads could have worn that much due to weather or wear. Still they were not willing to replace them. They were able to reduce the cost slightly but it was still above what I could find elsewhere. Purchasing a certified vehicle should come with some expectation of dependability and accountability. I did not receive either when working with Audi Stratham.
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October 2023 by Daniel Serafin
Have been through the car buying process at least 20 times and the experience with Audi Stratham was the best by a mile. The experience was pleanant, Nigel was great to work with and there was no fooling around with going back and forth haggling on the price. The dealership was agressive with their pricing right out of the gate and we were thrilled with the price and whole buying process.The communication and delivery of the vehicle post purchase was just as great with proactive communication and things being done timely and correctly.I would highly recommend looking at Stratham Audi for your next vehicle, you won't be disapointed.
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October 2023 by Hannah Therriault
Always friendly, efficient and honest. Great customer service and clean facility to wait in. Guys in the service department are down to earth and honest. I’ve been coming here for 3 years and very happy with the service!
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September 2023 by Michaela Flanagan
Colby is a great worker! He explained everything over to me in detail and made it all an easy seamless process! You can tell he loves what he does
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September 2023 by Nicholas linehan
Great overall experience!! Lisa at the front desk was super kind and welcoming. Great first impression of the dealership. Katie my sales rep was very friendly and kind. Super knowledgeable about the jeep and different types of trims. Helped me with navigation setup and Bluetooth enablement before I left the dealership. Sales manager David even came over to introduce himself and was very approachable and friendly. They even double checked a few items with their service department that I had questions/ concerns around.Very pleased with my new vehicle and the service Audi Stratham provided.
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September 2023 by Holand Lujan
Audi Stratham is a truly first-class organization. Everyone I interacted with was professional and courteous. All communication was timely, candid, and forthright. Highly recommend them for your next Audi purchase.
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August 2023 by Jennifer Roopenian
Katie was exceptional to work with! She listened to what I was looking for and helped me find the car that perfectly fit my needs. (I’m now obsessed with my first Audi!) The entire process from beginning to end was seamless and Katie made sure every last detail was taken care of. Then she followed up a few days later to check in. Excellent experience!! Would absolutely return to Stratham Audi for my future car needs.
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August 2023 by Natasha Arseneau
A+ customer service! Frank and his team are the best. I was a few hours away from going on a long road trip - they were able to accommodate me and repair my Jeep just in time. Thanks Audi of Stratham, for saving the day!
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August 2023 by Tim MacAdams
Great dealership! Kyle Wood was knowledgeable and easy to deal with when purchasing my 2023 Q7. My overall experience was excellent and I plan to come back when it's time for my next one.
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July 2023 by Josh Robinson
Good service but I had addressed concerns about my left front tire losing air pressure completely. I was told that the tire would be inspected during the appointment. Took the car home and completely flat the next morning. Had to schedule another appointment.
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July 2023 by Deano Asprogiannis
Leased a 2023 A5, Katie was great. We were able to knock the price down right about where I was hoping to be and the car had everything I wanted. Very happy with the process in general, hope to be back in 3 years for a new one :)
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June 2023 by Dina Sullivan
My husband and I recently bought a vehicle at Audi Stratham. From the time we were greeted by Kyle Wood when we entered the showroom to when I drove my new Q5 off the lot, the experience has been exceptional! Kyle was friendly and knowledgable about all the models we looked at. He was patient with my many questions and answered honestly. He was very easy to work with and replied promptly to any texts during the buying process. Thank you Kyle and Audi Stratham!
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June 2023 by Catherine Poisson
This is truly the best car dealership out there. They know how to treat their customers well, are friendly, efficient, and competent. We will be buying all of our cars here because they are that great. I can’t recommend them enough!
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May 2023 by Patrick Reed
Service was polite and described all that was being completed. The only thing was I had a 10% off coupon that Audi Stratham emailed out a couple days prior and they forgot to take off the coupon, even after I mentioned it to them before handing over the keys and was told they would take care of it.
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May 2023 by Anne G.
do not buy a car from these people. we bought a brand new q3 and brought for an inspection when it was 8 months old and were charges $500 for a 10k service. it only had 6000 miles on it. they are awful. every car i've bought has free inspections and oul changes at the very least within the first year. the stratham dealership will gauge you. we are trading it for a volvo. and we will never buy another audi nor will we do any business with audi in stratham nh again. they don't deserve any stars
