Nurseries & Gardening in Somersworth, NH

“Had an issue with pellet delivery. Delivery driver had a full truck load of pellets and takes the one pallet that’s damaged and dumping out pellets. You can see on my cameras it waterfalling out all over truck, twenty foot radius in my driveway, and then when he sets it down by my garage doors. What a mess to come home too! 1-800 Customer service is a joke says from the picture driver took it doesn’t look damaged and I’m like well at least he was smart there and took the picture from the front view not showing damage. Somersworth HD was AMAZING both Connor and Shawna 100% was about the customer and made things right. In the end it all works out but all could’ve been avoided if he left the damaged pallet of pellets on truck to bring back to the store instead of delivering it to myself or anyone else. I’ll definitely shop at Somersworth HD again and again. A+”

“I never write reviews but I couldn’t leave without someone knowing how amazing Conor was to my family and I. Seems so silly but we came in late Friday night looking for a grill and weren’t sure about delivery versus trying to fit it into our car. Conor advised us the whole way through and then when we thought we could fit it in the car he helped us. Unfortunately, it didn’t fit but he did nothing but smile and offer to get it delivered instead. I felt awful cause I know how rough doing all that is at the end of the day probably was but he was so kind to all of us, got us a delivery for the grill and just was overall very kind about the whole situation. Conor went out of his way to make sure we got what we needed and never made us feel like a burden. Left feeling very happy about our experience!”

“We've had some challenges come up around ordering a new washer/dryer. Ernie in the appliances helped us out. He is absolutely top tier for customer service. We will be coming back to this Home Depot for any of our home needs !”