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February 2024 by Ken Morrison
The staff there are so very welcoming and helpful. Also the store is very clean and well maintained.
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December 2023 by S. P.
The team here is phenomenal. I cannot express how easy they made holiday shipping for me this year. Everyone is professional yet really personable. I was never once made to feel like a burden or annoyance, which is a rare thing these days in customer service. Everyone at this location deserves a raise. Thank you so much Olivia and team for making a busy time of year less stressful.
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August 2023 by Dee
Very patient, helpful staff. By far the best service of any UPS store in the area which includes MA.Five stars for sure!!Full Disclosure—I’ m NOT related or friends with anyone in this store.
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June 2023 by Abigail Campbell
Keith is a total rockstar! He knows his stuff. I had to ship camping gear 1000 miles away and he handled it effortlessly. I would highly recommend using this store for Keith alone. He was the bomb.
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February 2023 by Emily Johnson
I walked into the store today and my phone died and I had multiple returns to do. The staff was totally cool and let me plug in my phone to charge it. Then the returns I had were on two different Amazon accounts and they were so patient while I logged into two different accounts, and assigned the labels to each item. I had a more difficult than normal situation today and the staff at this UPS store were so great, and I will definitely be returning!
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February 2023 by Lily Pinto
I brought in an Amazon return (large area rug) that was supposed to have been wrapped, prior to shipping--my mistake. I went into a panic, because I was a long way from home and did not have the materials to wrap a giant rug. Joey, Keith, Stevie, and Emily were super friendly and came up with a low-cost solution for me. I thank them for making what could have been a frustrating and stressful experience very pleasant.
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September 2022 by Deborah F.
Fast service but be aware their charge! The estimate I got from UPS.com is $50 but was charged $90 at this store for the same service. I understand this is a retail franchise but the amount they charge is unreasonable. I'd stay away from them.
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September 2022 by robert pritchard (Eanahk)
Very good store with friendly service representative
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August 2022 by Bonnie Crosley
Keith is the best! I walked in with a bunch of amazon returns and he was so patient and kind waiting for me to pull up all my returns on my phone. So nice to see that there really is nice people still out there! Thanks Keith you are the best!!
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July 2022 by Kurt Bergstedt
Olivia and Kelsey were a fantastic help! Thank you for your help during the pinch!
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July 2022 by Me A.
I was returning an Amazon package and expected it would be a tortuous visit. I was greeted by the most pleasant and helpful young woman, Olivia. she was professional, friendly, and very informative. the entire transaction took less than 10 minutes. I skipped to my car with joy. customer service 5 stars! I checked later in the day and my package was already in transit. two thumbs way up
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June 2022 by Jackie Watson
The customer service is excellent here. Always trying to make things easier for you or give you tips. I choose this location always and prefer going here than to USPS right down the road from me.
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May 2022 by Booktolight 777
Linda left she retired?? we love you Linda enjoy your retirement. New people now a couple of not so great experiences. But this morning came in with a package with no tape to mail he told me no problem I take care of it?? efficient and positive. An improvement from last visit.
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January 2022 by Gabriella de Paula
Terrible customer service! Staff is unprepared and disrespectful. The guy just had to scan the QR code from my phone and he was angry about it.
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November 2021 by Capt & Capt Fisheries
This store is a joke. Charged a ton of money to sip a package two day air. Proceeded to screw up their sorting and package took over a week to get delivered. Company refuses to do anything about it. Use Fedex! UPS is trash
