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January 2024 by Carmen Ruiz
Dallas was awesome.
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January 2024 by Lauren Butterworth
Yuri was awesome!
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January 2024 by TOM TIBERII
The sales associate met me as I walked into the store. We at right down at his desk an ask how could he help me.He the got me an estimate of what my plan would be with the additional equipment.
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December 2023 by Will P.
Don't ever go to the store. I have had multiple bad experiences with an employee named Yuri. The kid is an absolute imbecile. Orders me the wrong Apple Watch and then doesn't tell me about 75 dollars in charges that I received on my next bill. I wanted to return the watch and he said I need the box it came in, which I only had the 2 small boxes wrapped in a rubber band. Then tells me he can't do anything about it. I then explained that I never received that box and it was his screw up in the first place. He then preceded to tell me to calm down when I was getting aggravated he said you better calm down or else. Safe to say I will now be canceling my Verizon services after 15 years.
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December 2023 by Mackenzie McLaughlin
joel was great
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December 2023 by Sarah Joëlle Grant
Joel was so helpful, patient, and kind. I would recommend anyone to him!
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December 2023 by Martin Heller
I went in for a replacement SIM. I wound up with an upgraded Pixel phone, a tablet, and a watch, thanks to a holiday promotion.
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November 2023 by Mike Miele
Joel was amazing right from the start, great customer service
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November 2023 by AlphaDweeb
I have been to this location numerous times but I have to say that this particular time my customer service was spectacular. Chris V was an expert at his trade and an amazing customer service specialist. He handled my accounts, upgrade, new phones with care and charisma. Definitely coming back to this location for the future. Thank you Chris.
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November 2023 by tim addams
Chris was very helpful in favor of in fair. Talk me through what I need to be. Talked through the store and general. Very professional, very happy with the service. S
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September 2023 by Sheila Dobson
Chris went above and beyond making my experience a lot more enjoyable than it was last time I was here at the other end of the mall. I got my phone upgraded very easily, he was patient, knowledgeable and while I had dinner at Red Robin he took care of everything. Despite the fact it was very busy here he made sure all of my needs were taken care of. His professional was appreciated more than words can say. I highly recommend seeing Chris if you need your phone upgraded the right way or just want a positive customer service experience in general.A very happy customer :)
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September 2023 by Noel Maull
We had a great experience with Chris and Erian. Excellent communication about transferring to the iPhone 14. And excellent customer service all around. Would definitely recommend this Verizon and both Chris and Erian.
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August 2023 by Rohan C Neal
Upon entering the facility, 7/12/2023, sales agent Andrew did not acknowledgeour presence. after that rudeness, my wife told Andrew the reasonfor her visit. Without asking for her information... he stated he did not have any of the screen protectors in stock.I asked my with to give him the phone number, that is when he looked up the desired information.He did find the screen protector, while unwrapping package, he threw trash on the floor. He put the new protector on... however, there were bubbles underneath plastic. it was mentioned to Andrew, he made zero efforts to get rid of the bubble. the experience was atrocious and disrespectful. The store manager is aware of the encounter...I have been with Verizon for over 15 years, I am considering changing to another carrier.
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August 2023 by Araseli Lopez
We were looking to change carriers and Danny V was very helpful and made the transfer easy and efficient. He gave us amazing customer service.
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July 2023 by Connor Frank
Andrew is phenomenal! He made the start of my 4th of July weekend THAT much better! Appreciate it guys!
