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September 2023 by Nat Nickerson
Really lovely worker Angela I believe helped my in the skincare section very kind staff!!!
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August 2023 by Yaritza Ortega
Very bad service went in for a full face of makeup and after I called to express my dissatisfaction I was told there is nothing I can do and that it was all based on my opinion that makeup was not done right. Also very rude general manager Nikki from Salem Nh. I don’t understand how no one else has complained about the makeup.
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August 2023 by Rachel Charles
Went into the store yesterday looking for a body butter. I was helped by Zac who was excellent with providing me with various options. Zac was so patient with me. It’s hard to get this kind of service these days. I can tell Zac is passionate about delivering the best results. At the end I updated my beauty routine. I Left with body butter, sunscreen, concealer, a waxing kit, and foot scrubber. I haven’t waxed yet but so far love Everything! If I wasn’t helped by Zac I would’ve left with a mediocre moisturizer or nothing. Thanks, Zac!Btw this was the second time I was helped by Zac and extremely pleased each time!
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August 2023 by Corey Drumen
Brought the Grand daughters there an WTH, so OVER-PRICED!!!What happened to this place use to Holiday shop here???? TJ Max or Marshalls or Online from now on!!!!
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June 2023 by Jesica Cummings
Horrible customer service. Evelyn needs an attitude adjustment. I spent over $700 and I am thinking of returning everything! I am not shopping here again!
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June 2023 by Leo Amrani
I came in to get my hair done at the salon, and usually I’m picky about how my hair is done but my stylist, Cheyenne, was super helpful and welcoming. She even suggested some products that I could use. I ended up leaving the salon feeling way better about my hair than previously. I would definitely recommend getting a cut with her!
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June 2023 by aria x
I went to the salon at Ulta and saw Ms Cheyenne. She was amazing!! She was so funny and sweet, and best of all my hair looked PERFECT!!! I haven't felt just SO PRETTY in so loooong. Definitely get your hair done here!
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June 2023 by Barbara Giordano
I opened a card recently after years of waiting and got a Dyson with an additional 20% for the special running this June. Get your Dyson ladies!!!! Heather is amazing and helpful throughout the process!!!
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June 2023 by Jatnna Medina
It store was big it was my first time going there. I walked around for maybe 5-6 minutes before walking up to a store employee to ask for help. I was assisted right away after I reached out and got the one thing I went for.
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April 2023 by Olivia Collins
I’ve never left a bad review somewhere before, but the experience I had here was SO bad. I ended up leaving without a haircut even though I booked my appointment a week in advance and left work early to accommodate them.I had a 5:15 appointment for just a haircut, and the day before they called and asked if I could come in early because they stylist has a color appointment to do as well. I said I would if I can get out of work early, and the woman on the phone told me that since my appointment was booked first, they’d honor it.Fast forward to my appointment, I got there right before 5 and the stylist told me she was double booked and was going to try and find her manager for help. She came back and said no one could help her, and asked if it was okay if she washed my hair and had me sit in the chair when she finished with her other client. I said I would need to be out of there by 6 (an hour later—more than enough time for a haircut). She said she couldn’t promise that. I was going to stay and wait because I desperately needed a cut, but I could tell she was frazzled so I asked if I would be better off coming back another day. She said “it’s totally up to you,” and obviously didn’t want me there.Super disappointing!
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April 2023 by Zaciscoool
Samantha from Bare Minerals is SO informative I’m enthralled. Such an endearing brand rep.
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January 2023 by Tasha Catherine
I used to be strictly Sephora, but I find Ulta carries a better variety and is less chaotic to shop lately. I dislike having to go into the Tuscan Village for any reason, but this Ulta makes it worth the trip. I love the layout of this store and I always get great customer service here. The staff is fun and always willing to help me find what I'm looking for.
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January 2023 by Rachel Rodriguez
First time going to Ulta and I had an amazing experience at this store, very clean and organized.Elizabeth at the cashier went above and beyond for me. I was looking for a perfume that was sold out everywhere and she took the time to look around the store, even in the storage room and found one for me. Customer service is rare now days and just didn’t want this to go unnoticed. Thank you Elizabeth!
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January 2023 by Katy Giron
I love Ulta. However this month I went Christmas shopping and I had a very bad experience with the cashier, she was very rude and had a very bad attitude. I asked her a question about a specific perfume and her response was very sarcastic after the question she began to follow me as if I was going to steal something from the store. very bad service and disgusting attitude.
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December 2022 by Chad Williams
Been to Ulta a few times at different locations I feel that half the products shouldn't be sold there. Despite being polite I feel that the staff isn't really knowledgeable about products.
