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January 2024 by David Golini
Nobody is worse than this location should be there motto. Try getting a tire rotation there. It's "free" when you buy your tires at Nobody is Worse. I've scheduled two tire rotations in the last two weeks. On my first appointment they said they were booked n it would be at least 90 minutes. So, they recommended to come in on a Monday. On that day, it was now 90 minutes to 2 hours wait and that my car needed a wheel alignment. They didn't even put it on the lift to see if that was the case. They always seem to have 4 tech's at the front desk and literally 1 or 2 people in back working on cars. The place has camera monitors, so you can see the work area. They just seem so nonchalant and could care less about their current customers. Tried calling to reach the manager n corporate but all my calls they passed the buck n went into voicemail. Only go to the Salem NH location if you have plenty of time or it's an emergency. Seriously, a 90 minute to 2 hour wait with an appointment for a tire rotation!.
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January 2024 by Katie Cikacz
Greg was a pure pleasure! If there were only more stars to give. He is a full 10. Amazing service. I will recommend him to all of my friends and family.
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January 2024 by Lisa Marie
Greg was Amazing! He went above and beyond to make sure my tires were done in a timely manner and also explained that the wheel locks I had on my vehicle were not the correct ones. He also answered all my questions and has a great attitude. I will continue to come into the Salem NH locations for my tire rotations and let my family and friends know how well I was treated.Thank you Greg for making this stressful situation easier for me and being so informative!
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December 2023 by Benjamin Breton
Greg took care of me today and he was awesome! Greg was polite, helpful, and very professional. Greg and other staff members were able to get the winter tire swap, balance, and alignment done at record speed. I highly recommend asking for Greg if you happen to stop by.
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December 2023 by Kathleen Dawson
Greg made my flat tire experience stress free and great! I came here from Woburn and he helped me choose 4 new tires that were the best choice for my driving and with the winter coming up. He was very informative. This isn’t my first time here and won’t be my last!
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December 2023 by Gary Gagliardi
Dropped my car off at 8:20 for a tire rotation which comes free when you purchase your tires there and was told that they are in their busy season and they do not make reservations. I told them I had to pick up the car by 5:30 because I had an appointment. Unfortunately, 9 hours was not enough because they never touched my car. I can only surmise that, since I was not paying them anything (I declined their "recommended" alignment), I was not a priority even though the rotation would have taken only a few minutes. Lessoned learned- if you want good tires at a good price, this is a good place to go. If you want to take advantage of the free services included in your purchase, not so much.
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December 2023 by Cathleen G.
Shelling out the money for new tires is not my favorite activity, especially during the week before Christmas. But, Greg (sales/service rep) made it the most pleasant experience. He's attentive, polite, great conversationalist and an all-around good guy. He asked about my budget and came in at nearly $100 less. And, possibly because he noticed I wasn't feeling well, he assured me my car would be ready in 90 minutes--he hit the deadline on the the nose! Thanks and Happy Holidays, Greg. It was a pleasure doing business with you!
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November 2023 by Michael Moloney
Quick, knowledgeable and professional. Greg made the whole process simple for me. 4 new tires and immediately felt the quality when I left the parking lot. Highly recommend.
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November 2023 by Samantha Loures
First time at Town Fair Tire in Salem NH and it was a great experience. I spoke with Greg on the phone a few days before I came in and he was extremely helpful and helped me pick out tires. I met with Greg when I dropped my truck off and he was kind respectful and answered all my questions. Highly recommend this location and working with Greg!
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November 2023 by Katie Redmond
We came in with a slow leak that was driving us mad. In spite of it being busy season, we were able to schedule a drop off appointment next day for review. Greg helped us out, and explained clearly what we were dealing with. Our car was ready within 2 hours of us dropping it off and Greg took the time to explain the balance and alignment readout. Great service all around!
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November 2023 by Mysti “Th3o” Muffett
Greg and team did a great job on seasonal tire changeover. Scheduled appointment included an alignment because of our “great” roads took about 2 hours.
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October 2023 by Iris Rivera
Gregg took care of me with a smile. I started my day bad had to miss work and had an appointment that I need to have my car serviced immediately.he was pleasant and understood that it was urgent. Thank you for the great service. I appreciate that he took the time to listen to my concern.
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October 2023 by Jacob Caplin
Greg was awesome! We had an excellent price point and great service! Greg’s outstanding service is the reason we continue to come back to the Salem NH franchise for both vehicles anytime we need tires!
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September 2023 by Elio Zaarour
Phenomenal service from the Salem TFT team! Walked in needing 2 new tires to replace my bald ones, they gave me the best deal they had (saved me a lot of money) and had my rims wearing pretty new tires by the end of the day. ASK FOR GREG he’ll take care of you, he’s the best and so is his team. I’ll keep coming back as long as they don’t get tired of me bringing in bald tires.
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September 2023 by Wendy B.
Avoid at all costs. Made an appointment and PAID for new rims and tires 7 days ahead. 10am appointment on time and at 5pm we are still waiting...was told 2 hours. Horrible customer service. I would never come here again nor recommend them to anymore.