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February 2024 by terry edmonds
I go there every 3 to 4 month to the Groomer Marrianne. I Have been going for 10 years. She does an amazing job.
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February 2024 by Kara
Although we only briefly lived in NH for a short time, I cannot express my gratitude enough for the staff at Salem Animal Hospital. Everyone is very understanding, knowledgeable, helpful, attentive, friendly and caring. They also followed up about one of our cats’ visits from a different animal hospital in an emergency situation. We were so touched by that. I’d also recommend their grooming dept… helped our little girl with her first hair cut to get some major mats out and she is like a kitten again at 12 years old. You are all such amazing people. Thank you.
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January 2024 by Chris Hopkinson
This is a facility that seems more worried about squeezing out an extra dollar than providing compassionate care. An example: Our cat had diabetes. They knew this. I checked his sugar right before the appointment and told them what it was. They insisted they needed to check his sugar on their monitor. Got the same result; no charge was discussed. When I got to leave they tried to slap me with a $100 charge for a sugar check that was not needed. I brought up how absurd it was and no one from management seemed to care.I've also had appointments where the vet said next to nothing to us and more or less needed the tech to run the majority of the appointment. This place has left such a bad taste in my mouth that when our pets need anything, I tell my wife ABS. Anywhere but Salem. Ugh.
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December 2023 by Charlie Hudson
The staff was both professional and helpful they were always a pleasure
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December 2023 by N McKee
I love the Veterans at this hospital. My sick cay has been treated there for near 11 years. He thrives...Dr Caruso I'd awesome!
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November 2023 by Tammy Cieslik
Good people great vet
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November 2023 by Ale
They just want your money. They literally do nothing… called animal control on me. Glad I got a second opinion for the cat at MSPCA and they ran a few tests and got closure before having to say goodbye.
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October 2023 by Can Ro
If I could give this place negative stars, I would. I have been going here for a few years and it has only became worse and worse. Similar to the post below, THEY ONLY WANT YOUR MONEY. Lets face it - vets are expensive and it is what it is; most pet owners will go to the ends of the Earth to keep their pets healthy and oh don't you worry, Salem Animal Hospital takes full advantage of that. Anyone going in for a check up or something is wrong with your pet and they try to sell you anything - look it up online. It has happened multiple times where they offer to sell me a $60 prescription when, retail it is $7 if you send it to a pharmacy. I am not unreasonable in acknowledging they need to make money to stay afloat but to charge over eight times what the product is worth is just absurd and should be considered criminal. Another example is them wanting me to buy something to help with my dogs itching and if you guessed it - again overcharging. This time is was $40 in the hospital when it retails for $15. They are corporately owned which means they don't care about your animals the same way a locally owned vet would. Needless to say I am happily switching to somewhere that will actually take care of my animal and not laugh all the way to the bank for charging over eight times what medications and products are worth.
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October 2023 by Diana Godreau
Had my boyfriend bring my cat to an appointment for a rabies vaccine. They administered another vaccine that I did not want her to receive at this time without my permission. My boyfriend wasn’t aware of what exactly was to happen during the appointment because I just asked him to bring her to get vaccinated. I called to voice my concern about them administering an addition vaccine that I did not schedule an appointment for and they said “we just assume that whoever brings an animal in for an appointment is the one that makes medical decisions for the pet”. So my boyfriend unknowingly said “okay” when they said they were going to be administering 2 vaccines. I wanted to speak to a a manager to discuss moving forward how they would ensure that I’m the only one that can make medical decisions on behalf of my animal. someone who wasn’t the manager left me a voicemail saying “unfortunately I talked with the manager and we cannot give you a refund on the vaccine because permission was given at the time of the appointment, if you have any questions or concerns call us” I DID NOT EVEN ASK FOR A REFUND!! It seems money was their only concern. I called back again to say I didn’t appreciate the way that they handled this, that it was very unprofessional to leave me a voicemail about a refund I didn’t even request and that a manager did not even attempt to reach out. They stated they would leave another message for the manager to reach out and the manager never did. Just really disappointed in the way they handled this situation.
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August 2023 by Kathy Dennis
Called about an anxious dog who needed grooming possibly with sedation. Quote was $500+/- WAY out of my price range, for every 2-3 months?! My sister pays $50 for grooming and $85 for sedation. Too bad that vet isn't nearby
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July 2023 by Joy Johnson
Thank you for making my daughter feel so comforted when she brought her Frenchie to get neutered! His recovery has been seamless.
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July 2023 by Char James-Tanny
The staff and doctors are so nice and do a great job taking care of our dogs.
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June 2023 by John
Salem Animal Hospital has been fantastic to work with. Having them as our primary veterinarian for the past 8 years has been great. The staff are friendly and the vet’s knowledgeable.I also wanted to share a previous experience I had with them, as they helped our cat George with a blockage in the urinary tract. At the time we were given the choice to put him down or have them operate. Needless to say they handled the operation perfectly and put him on the Royal Canins Urinary SO diet moving forward. While the price is much more expensive, it’s been worth it. It’s now been 5 years since, and our cat hasn’t been healthier.I would highly recommend their service for any of your veterinary needs.
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June 2023 by Michael Bernier
They took good care of my two cats, the Doctors are very caring and kind!!Highly recommend this Veterinarian Hospital!!
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May 2023 by Marie T
Best vet I have ever brought my cat to. Im very overprotective of my cat and I trust them 100% every time I went there. The staff here always made my cat comfortable and exams were very thorough. Never had any issues. My cat did end up passing away recently , she was 16 and lived a good life. The emergency room that I went to notified Salem animal Hospital, and within a day they sent me a personalized condolence card. They treat you and your pets like family.