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October 2024 by Zak & Liz Johnson
We just finished our new kitchen with Norfolk Kitchen & Bath in Salem, NH and it was a great experience! From our first design consultation through the installation process, Jennifer was with us throughout the entire process. Her attention to detail, open communication, and design ideas were much appreciated throughout the process. Our kitchen was in serious need of a full remodel and the previous layout and design was not practical and did not provide great space for hosting friends and family. Jennifer designed an amazing new kitchen that completely transformed our first floor. She provided us with a design that truly made the kitchen the heart and center of our home. We couldn't be more thrilled with our new kitchen and look forward to working with Norfolk Kitchen & Bath in Salem and Jennifer for future projects!
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October 2024 by Jim Martis
I went to alot of cabinet suppliers around Salem, NH and online until I found Julie Blake at Norfolk Kitchen & Bath. Not only did she quote me the best price of the places I shopped, but she also helped me tweak my kitchen design. I was on a tight schedule trying to get my kitchen renovated before my sons graduation party. Julie was very helpful, she followed up with the factory and the shipping department to ensure that my cabinets were delivered on time. She also worked with the countertop company and got me a great price and on time delivery on my countertops.
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September 2024 by Fred Carter
I worked with Jennifer who helped me design the perfect kitchen. She has amazing design taste and a wonderful sense of style. She asked the right questions to understand what I wanted and presented a few ideas to help focus me. Throughout my kitchen remodel she was attentive and always available. Working with her and Norfolk was a great experience and I would I recommend them to everyone!
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September 2024 by Lisa McKiel
From the very start of requesting a consultation date on line to the City signing off our building permits, our experience was top notch! We were assigned Brandon as our design consultant. Brandon was fantastic with communication, patience and knowledge. Jeff A was our Project Manager and he kept all promises made and completed each task on time. Our cabinet installers were Marty and Tyler. These two are WORKERS! Professional installation and great personalities to boot! I am actually a little sad I will not see all these individuals on a regular basis now that our GORGEOUS kitchen is complete. I HIGHLY, HIGHLY, HIGHLY recommend Norfolk Kitchen and Bath!
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August 2024 by Robert Langlais
My husband and I would like to express our gratitude to Traci at Norfolk in Salem, NH for designing us an awesome kitchen. From the beginning we received nothing but exceptional service from Traci and the other members of the Norfolk team. From Marianne, who greeted us when we entered the showroom, to the gentlemen who delivered our cabinets, they were all very professional and personable. Traci
attentively listened to our needs and was able to design a kitchen that matched our personal style, assisting us with coordinating every detail of our new kitchen.
Thank you Traci and Norfolk for making this challenging and stressful task go so smoothly.
Bob & Sandy
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July 2024 by jason dionne
Just finished my kitchen with Tracy from the Salem branch. Tracy was amazing to work with. Awesome communication and super fast response to questions. She was able to modify the design I was looking for and make it fit into the area I had to work with. Highly recommend Tracy for your kitchen and bath upgrade.
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May 2024 by Julianne Ryll
We purchased a home built two years ago from the original owner in Wells, ME. Norfolk Kitchen and Bath in Salem were the cabinet suppliers for the job. Two weeks after moving in we realized that one of the upper end cabinet doors was visibly warped and made a loud noise when opening and closing.
We reached out for help in replacing the door.
After 4 months of weekly calls we were finally able to pick up the door. When we got it home it was the wrong color. There is a happy ending though. Paula Foley from NK&B was amazing. She had a new cabinet sent to our home along with a touch up kit for our cabinets. The cabinet door is installed and looks great. Thank you Paula and NK& B for standing behind your products and providing exceptional customer support.
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May 2024 by Roger Messier
I worked with Shayna (the designer) on a new vanity and countertop for my bathroom. She was excellent-she managed the whole process efficiently and responded quickly to my questions/concerns. They met the timelines established for delivery and installation with no surprises or issues. Lee and Tyler did a very good job installing my vanity. I would use Norfolk again for any future projects.
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February 2024 by Biorelys Ubiera
I want to thanks Norfolk kitchen and bath for they wonderful job. Thank you Julie Blake for the terrific job. She help us to decide and give us a good idea about the island, the counter top and the sink. Thank you to the install team Lee and Tyler who install my beautiful island. They did a very good job.I would recommend Norfolk kitchen and bath to anyone.Biorelys U.
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November 2023 by Ashley McCarthy
Shayna worked with me in the design and initial phases. She was knowledgeable and went above and beyond to make sure I was comfortable with all decisions throughout process, even coming out to my house and taping out exact measurements of new cabinets to help visualize! Lee and Tyler helped with install and were also very professional, personal, and good at their job. They took the time to explain various things to me and paid great attention to detail. I am very happy with final product and the process in general. Would work with Norfolk again!!!Services: Custom kitchen cabinet construction
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October 2023 by Ashley M.
Shayna worked with me in the design and initial phases. She was knowledgeable and went above and beyond to make sure I was comfortable with all decisions throughout process, even coming out to my house and taping out exact measurements of new cabinets to help visualize! Lee and Tyler helped with install and were also very professional, personal, and good at their job. They took the time to explain various things to me and paid great attention to detail. I am very happy with final product and the process in general. Would work with Norfolk again!!!
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October 2023 by Chris Pernod
Shayna was very knowledgeable and patient with helping me design my new kitchen island. Lee and Tyler, with the install team were great. They took their time with the installation and made sure I was happy every step of the way. I would absolutely recommend Norfolk Kitchen and Bath, and I will use them again for our next update project!Waiting for new countertops to be made and delivered. So, hoping that install will go as great as the island.To be determined.....Service: Custom kitchen cabinet construction
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September 2023 by momo fosho
When the time arrived for us to remodel our kitchen, we walked into Norfolk with a bit of uneasiness. The designer that was assigned to us, Jen Charbonneau, eased our fears and took on a project that alot of people turned down. She was able to fullfill my wish list for our dream kitchen. During the whole process, Jen was very professional, patient, respectful and made the process as smooth as possible. She designed a beautiful space and we cant wait for it to be finished! Thank you Jen!!The Moras
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July 2023 by Ben Pease
I called and spoke to Traci, we traded a few emails as well. Her responsiveness and proactive approach has won my future business. She was fantastic.
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July 2023 by Ron Sousa
We had water damage that destroyed our pantry cabinets. As an unexpected expense we wanted to replace the cabinets as reasonably priced as possible. Traci was aware of the budget we had, and she worked hard creating options that would fit our needs. In the end she came up with a plan that would work but we decided to increase our budget and rebuild the pantry the way we really wanted to. Without skipping a beat Traci came up with a pantry we are very happy with. What impressed us with Traci and Norfolk is the amount of time they will spend on satisfying a customer no matter the size of the job.Service: Kitchen design