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December 2023 by Jose Hernandez
Good customer service I was there a couple days ago to by 3 repair of sneakers!!
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December 2023 by EMMANUEL VARGAS
One of the better Nike stores in MA and NH but feel like it could have better products, a bigger variety
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December 2023 by Fred L.
I have been a Nike customer for as long as I can imagine and it is the primary sneaker if not the only brand of sneaker that I wear. I have been wearing the Air Max 2017 for ages and I was in the store and happened to ask a manager if they wouldn't mind looking at a pair of sneakers that I had as it looked like they were failing in a rather quick manner. I was told by this individual that I'm wearing the wrong type of sneakers based on the wear pattern; yet again I've been wearing this style of sneaker for ages and have several unworn at home as I buy them when they go on sale. I have never had a problem in the past. He told me that the tag inside the shoes which is supposed to be representative of a two year warranty is actually no longer valid and that the only thing I could do is call Nike customer service and send the sneakers in for evaluation but I was wasting my time. Again, he continued to tell me that it was my wear pattern of the shoe that broke it down. He said he was a sneaker expert and refused to do anything at all. Went to Merrimack and they swapped the shoes out within 10 mins and when the manager heard the issue she knew who I had been dealing with and rolled her eyes. I have been in here several times and the vibe is just very different from other Nike stores.
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October 2023 by Danny Acevedo
Good prices
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September 2023 by Stephen Dubey
Parking lot is always full but checkout line moves quickly.
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September 2023 by Francois Vignon
Cool Nike swag for cheap, easy to find 75% discounted items with a membership
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August 2023 by Shelly-ann Jagdeo
Great deals on Nike goods.
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July 2023 by Victoria LoRusso
Clean store and the most helpful employees at a Nike that I've ever seen. Considering my travels that's very impressive. Found a nice pair of shoes here.. Alphafly 2s on sale and saw another but left those for someone else ;) I like the program of selling shoes that aren't quite perfect.. great way to reduce waste
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June 2023 by Judy F.
I liked this store & I bought 3 pairs of sneakers but I do agree with the previous reviews that say they're using deceptive pricing. It wasn't clear that all the shoes along the wall weren't on a super discount. That being said it was a huge store with a lot of variety so I'll definitely be back. The staff was extremely nice, it was clean and well organized as well, just double check the price before you go to the cashier.
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May 2023 by Steven Bouchard
Great customer service
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May 2023 by Griff
Great customer service
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May 2023 by Ryan Morrison
Great store. Clean, appealing atmosphere. Prices are marked down from what you’d find online.
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April 2023 by Dahiana R.
I was there with my family on Saturday April 22, outside and inside the store they had signs saying 20% off ALL footwear, no small print, no nothing, just all footwear, at the cashier when I claimed the 20% she told me that some of the 6 pairs I got didn't have the discount, I said but it says ALL FOOTWEAR and I'm buying footwear, she said that I was right and she definitely understands since many people had the same situation (she was very sweet, kind and understanding) Mayoli, I asked for the manager and he was an A-Hole Kolton was very rude and disrespectful in front of people, he treated me like I was there begging o asking for freebies. I felt discriminated for his treatment and the way he spoke to me, one of the things he told me with an attitude was "well, most people understand that is not everything" (even tho it said all footwear) I told him, well, I'm most people and it clearly says all. He treated me li if I was stupid. I may not be white but I certainly was there to spend my money, not to be treated like that. Now they changed the signs and say "on select styles" he shouldn't be allowed to work with people, I've heard he is like that all the time.
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April 2023 by Juuunior05 P.
I tried going again to buy a size 9 in men's and a size 14 in men's my left foot is a 9 and my right is a 14, I couldn't buy one from a pair and one from another pair that's the same
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April 2023 by Samantha Rose
Loved my visit and experience today, found new shoes for my 2 girl's ages 8 and 10, 20 minutes tops, found shoes they liked, tried on and checked out. Service was great, staff very friendly.
