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November 2023 by Maureen Garrett
Went in yesterday to buy my Grandson an outfit. He hadn’t been measured since before Covid, so I thought this is the place to be. After being ignored for 20 minutes, finally had to get someone from the back room where they were hanging out. Literally 2 hours and 325.00 later, left with what we needed. Substandard, over priced, frustrating experience. Never again. Word to the wise. Always check reviews first. Never again!
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September 2023 by Henry Lebensbaum
The store is average and sells discounted reasonably priced suits and other related items. The service is reasonably good and selection reasonably good. They are right in the middle of the mall . And I went to some other stores but this one was the most reasonable of them all. I think you should wait for sales. The person doing the customized. Love the suits is very talented and knows what she's doing. There's plenty of parking and when you go there you can always see them all that has been superbly reconstructed and really published. I would certainly recommend a store
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September 2023 by Steve Gill
Was in recently to make a purchase for my son’s homecoming dance and Nate was great to work with. He made sure we had everything we needed and had my sons pants tailored perfectly.I would recommend Men’s Warehouse for all of your formal needs.
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September 2023 by Joe S
I have been to the men's wearhouse many times due to being involved in a wedding party and needing to rent a suit or tuxedo. I also have purchased clothing and a suit from them. I recently was the best man in a wedding. I went to pick up suit on designated day and try the suit on to make sure everything was good. I did not remove anything from the suit bag, the staff performs that along with bagging everything back up after the try on. When wedding day arrived my suit bag did not have the bow tie that was requested by the groom. Everyone thought it would be appropriate to call the location I picked suit up from to inform them of this mistake. I was told not to worry I won't be charged for the bow tie I never even had in my possession. Thanks for that. No big deal that you guys failed to give me a complete suit that I paid for and it's fine that I looked different then everyone else because I didn't have all the items I paid to rent. Great customer service on making your failure no big deal. I came in personally to return suit and talk more about the situation to someone in the store but was left in the same position because apparently no one can do anything about it. Thanks mens wearhouse I will definitely remember this experience and make sure to sway future suit rentals elsewhere.
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September 2023 by Anderson Martins
I'm getting married next month. Not a single salesperson said HELLO. After waiting 15 minutes, a guy arrived and asked... Are you going to rent or buy? I said I'm going to buy it... He just took a piece of paper and said... fill it in, he turned his back on me and walked away. I did the same. I turned my back and left the store. TO NEVER RETURN AGAIN! Bad attendant. I do not recommend! I don't need you to roll out the rug for me, but I think the least a customer needs is good service.
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September 2023 by Rich Flynn
Didn’t know my shirt size and after fumbling around at other stores decided to come here and get measured. Friendly employee quickly came over and measured me. Size he recommended fit perfectly. Employee at checkout was very friendly. All in all good price and was not a long process. Will shop here again.
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July 2023 by Ashley Gore
Myself and my fiancé walked in on a busy day and not knowing we needed to make an appointment. Lovely gentleman by the name of Patrick was so quick to help myself and my fiancé. He didn’t need too but, he did. I can’t express how comfortable he made both of us feel and the laughter we all shared. You guys are truly lucky to have him as an employee he was the absolute best!!! I am praying he is there when we come back to get my fiancé fitted. Thank you a million Patrick !!! You should truly gift card him a night out for himself and his girlfriend to have a nice dinner! I will recommend anyone to this location solely because of Patrick - HES DA MAN!!!
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June 2023 by Abraham Melendez
Worst experience Buying a suit. Staff did not engage or say hello upon entry. When I asked for assistance a nice cashier called one of the staff. Staff complained to staff that he was to busy to accommodate me. Took my measurement real quick and instructed me to look around. I asked how much a particular suit set would run and acted like I could not afford the suits. I was recommended this location from a fellow Combat Veteran and wanted the suit for Memorial Day. Upon looking around for another few minutes I felt disgusted and left the location. Hopefully, this can change in the future. Truly disappointed.
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May 2023 by Jeremy Smalley
I was recently a groomsman in a wedding where we were asked to all rent the same suits from Men's Wearhouse.From start to finish, my experience with Men's Wearhouse was not great. I felt that the service I received while being fitted, and while picking up the suit, and while returning the suit was sub-par.When I picked up my rental from the Mens Wearhouse store, I was not given the option to try on the rental, as the store was extremely busy being prom season.When I was getting dressed day of the wedding, I discovered that the pants in my rental had old used napkins in the pockets, and obviously had not been cleaned since the previous person had rented the tuxedo.When I returned my rental to the store, I brought this up to the manager, and I told him that for $250, I should have at the very least been given a washed rental. He unfortunately did not offer anything to rectify the issue which was disappointing.Do yourself a favor and take your business elsewhere. Maybe another shop will actually clean your rental before giving it to you to wear.
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May 2023 by Gina Spadafora-Hurley
Brought my son here for a fitting to rent a suit, they obviously measured him incorrectly. His pants were inches to short. For such an expensive rental, I would think they would be able to get correct measurements. All his photos with him in it make him look ridiculous. So disappointing.
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May 2023 by Mark Bernier
Went to pick up a suit for a wedding. All the reps were busy. The store manager was organizing ties on a table. Couldn't be bothered to acknowledge anyone waiting. Simply told him that I was there to pick up a suit that was already paid for and was ready to go. Must of bothered him because he told me to wait for a rep. Had to wait 20 minutes for a rep to free up to walk in the back and hand off the suit!! Store manager is awful and shouldn't be in customer service. Could have simply put down the ties and taken 1 minute to grab the order.
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May 2023 by M Stokes
I had a 4pm app, when I walked in at 4pm, it appeared every one was busy. I proceeded to walk around and noticed more employees just standing in the front and yet not one of them asked if i needd assistance. I waited for 15 mins before I realized no one was going to assist me so I left. Explain to me how there can be 5 staff members on the floor, 2 in the back and 3 at the cash register..just chatting away. I was ready to drop $800 for a few suits but I'll go somewhere else were the staff will actually ask the customer if they need help. Terrible location to go to.
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April 2023 by lucas tubbs
Came into the store and was told someone would be right with me waited about 40 minutes no one ever approached me as the staff helped people who entered the store well after me, save your time take an extra few minutes and drive to one of their other stores nearby
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April 2023 by Susan Danskin
My husband needed to buy a tuxedo. We went to Mens Wearhouse in Salem NH where the service was awesome. We will definitely be coming back!
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December 2022 by Brienne Burbank
What an awful unprofessional store. Paul the manager has very little experience or concern with/for customers. Very unorganized and unprofessional, and could not put effort into simple, procedural responsibilities that as management, he should know. Gladly Manchester was able to competently help me. Very customer service oriented there, thankfully!
