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November 2023 by Lawrence Smith
Jason was fantastic. If we could give him 6 or 7 stars, we would. He was helpful, knowledgeable, not pushy in the least, funny and really paid attention to our questions.
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November 2023 by Donna Prodanas
Really found Joe to be helpful in my search. He definitely lead me in the right direction. First I went to Bob's. So glad you guys were my second stop, and I stopped there. Thank you Joe! Looking forward to sleeping in my new mattress!
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October 2023 by Donella Lubelczyk
I was very overwhelmed for a while trying to figure out the best mattress and base for multiple bedrooms in my home. I'm so glad I went to Mattress Firm to get help. Dave was so knowledgeable and helpful! I only wish I had gone sooner!
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October 2023 by Suzy Feirman
I was greeted immediately by both David and Jason. While David was my direct salesman, I also learned things from Jason as he assisted another customer. David and Jason were very knowledgeable about their products. David asked me what I was looking for in a mattress and any issues I might have that would influence my choice of mattress. He asked me to try several mattresses and pillows, explaining the differences among them. We all, including another customer, agreed that we spend one third of our lives in bed sleeping. This is how our bodies rejuvenate. Thank you David and Jason for your excellent service! I am looking forward to receiving my new mattress and adjustable frame in 2 days.
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October 2023 by Phil Vidic
Working with David was a fantastic experience. He greeted me immediately even though he was busy and then was able to work with me to find the right mattress. He was patient and kind and extremely helpful. One of theBEST shopping experiences I've had, kudos to David!
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September 2023 by Tiago Ramos
I had an excellent shopping experience here. The salesman who assisted me was extremely knowledgeable, and quickly identified the best mattress for my son. Everything was done quickly and we left with our purchase on the same day. Highly recommended.
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September 2023 by Heidi Sullivan
Such a great experience buying a mattress and adjustable frame. From the moment I walked in I was being helped to find what I really wanted and not pressured into the most expensive bed they had. I left with a bed that felt amazing and an adjustable frame. I will definitely send people here for a good quality mattress.
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September 2023 by Milosav Miljojkovic
Just bought this sheet set,excellent quality, and can't wait to try them. David and Joe were really helpful and nice and actually saved me a significant amount of money! Highly recommend this store!
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September 2023 by Lu M
Great service with expert techs that know how to find the right mattress for you. Last mattress was bought online as there are many online retailers available. Nothing beats coming into an actual store and having an expert help you choose the right mattress for such an important purchase.
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September 2023 by Jeff
Came here to test the Purple Mattress, we were instantly greeted by Joe who was extremely friendly, attentive and gave us our space at the same time. You can genuinely tell he loves what he does, while we didn’t purchase anything today we will definitely be back to see Joe and purchase a mattress!
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September 2023 by Michelle Cafarella
Joe in the Salem store went above and beyond to help us with our mattress and adjustable base needs. He took the time to work with us, answer all our questions, and was very knowledgeable. We are extremely happy with our experience and purchase. Would highly recommend this store and Joe for all mattress needs.
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August 2023 by brittany pantone
Jason was super knowledgeable and patient with us. He listened to us and gave his honest opinion. We did not feel pressured nor rushed. I would highly recommend seeing Jason when in the market for a new mattress. Thank you again, Jason!
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July 2023 by Nicholas Soldano
The store was clean and had all the cool technologically advanced bed frames and mattresses, but the staff was fantastic.Tom is the one who walked me through everything and explained all the different products in great detail.Also, he answered every question I asked and went above and beyond all my needs to sleep comfortably. A true professional!Thanks Tom!
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June 2023 by Darien Schnepp
Tom was a very intuitive and understanding sales person. He listened to what we needed and made sure we knew every feature of what we were getting when we left. I don’t like buying furniture at all but my wife and I left happy and stress free.
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June 2023 by Lucia DePamphilis
Facility presented as neat and organized with multiple samples available to try. The Customer Care expert, Jason, was exceptional in his knowledge and understanding of this client’s interest in sleep comfort. His sales approach was awesome and definitely driven by client needs. Overall an exceptional experience including Tom’s support as well. Product line was versatile with a great price range. Thanks and kudos to these two professionals!
