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March 2024 by First Choice Demolition LLC
5 Star Experience, definitely recommended for personal or business! Thank you Josh! I appreciate you guys! Definitely going back for more!
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December 2023 by Joe Welsh
I came here to have a hat done. Lids runs a 50% rate (for me) of someone knowing how to embroider a hat and do it well.On this occasion, assistant manager/Josh gave stellar service, not just to me but all his customers during a busy holiday season. He balanced the store operation so well with a cool and calm and respectful demeanor. The machine messed up another customers hat and Josh was able to diffuse any potential unpleasantness by articulating the solution so well.Above all, he worked with me closely and my hat came out perfect. I don't really need another hat, but I'll likely be back for one soon just because.Thanks for all the kindness. You deserve anything you want out of the world with an attitude like yours.
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December 2023 by stacy silva
The manager is really nice! But on the 12/21 I walk in to the store 2 employee sitting on the phone One of them which I don’t know what his name is tall guy told me they were closing in 5 minutes very rude of him. I came to pick up an order that I had to pick up. He refused to sell me a hat because after he was rude I put the paper in the table for him to open. And also refused to give his name.
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August 2023 by Chris Lippold
Great selection and staff was very helpful
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May 2023 by Joe C
The team here were out of this world. Knowledgeable. Helpful and engaging. In a society when that's not the norm. It's refreshing
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May 2023 by Joe Conte
What a great crew there. Engaging, they speak the language of hats and are passionate. Awesome
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February 2023 by Dee D
Came by and Michael patterned a hat for me. He was friendly, courteous, and the end result was great. Top man
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September 2022 by Janine
Awesome job! Jay thank you!
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November 2021 by DominicanGO D&J
The customer service it’s horrible there’s a Hispanic guy that his actitude it’s really disrespectful.
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August 2021 by Maurene_K
Shopping a Lower Level corridor at the Mall at Rockingham Park, I came to Lids. Inside, I shopped fan gear for MLB, MLS, NASCAR and individual driver teams, the NFL, the NBA, the NHL, the PGA, and LPGA, as well as college teams in shirts, jerseys, sports caps, jackets, sweatshirts, etc. You name it, and Lids can supply it. It’s a good place for fans to buy caps and clothing that shows their support for their favorite team or sport. And, there are items at price points for every budget. I plan to return for some shopping for a Red Sox fan on my holiday shopping list. I rate Lids at 4.25 and can recommend shopping there. If you found this review helpful, please click THANK below.
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July 2021 by justin harvey
The hat selection was great but the staff were not. The strangest thing was when I paid and the cashier didn't give me my change. I brought it to his attention and he remarked, "oh you wanted that?" I had to laugh and tell him yes. I then waited a minute or so for him to figure out how to open the register to give me my change. Very odd.
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May 2021 by Scandlez
They make custom embroidered hats and have plenty of hat style options.
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April 2021 by Ryan Maiden
My go to New Era cap store. Huge selections but I was dismayed to learn no more Hockey hats from NE, they do Fanatics now ?
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April 2021 by Adrian Benthien-Viera
Super great staff and service and selection!!!!
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February 2020 by Jacqueline Guzman
It’s always fun to go here! Lots of shops and places to eat.
