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November 2023 by Zack Doucette
I had a fantastic experience buying here. I called the day before to schedule a test drive with Eric A. who helped me throughout the entire process. He was very friendly, helpful, and knowledgeable about the car I was test driving while providing a zero-pressure experience. Everything was very upront, clear, and straightforward. All the staff I spoke with were also very friendly, attentive, and helpful. Easiest and most enjoyable car-buying experience i've had.
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November 2023 by Donna Hulub
Staff was very professional and worked with us to get the best deal possible, and did not pressure us to buy a car.
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November 2023 by Mary Mulligan
A pleasant facility, very nice staff ready to answer any questions. I was a bit disappointed with the actual service though. A few days after my service I had to have my annual State inspection. During that inspection I was told that:1 the engine oil level was low; 2 not all 4 tires were up to recommended pressure; 3 could not ascertain if tire rotation actually happened.
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November 2023 by Peter M.
Typical car dealership: Don't take their word on anything. They will promise to take care of things and never follow through. If you explain what you were told by their staff. That they never followed through. They won't make it right.There are plenty of places that deserve your business. This is not one of them. Save yourself the headache!
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October 2023 by Matthew Corsetti
Simple, straightforward and efficient. I had to purchase a new vehicle after my previous one had been totaled so I was in a bit of a time crunch. The entire staff, especially my sales person Fabian were a delight to work with.There was no pressure and there were nothing but helpful and patient throughout the entire process.
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October 2023 by Abdulsamet Kantarmıs
I had a complex issue with my vehicle, and the General Manager, along with his exceptional team and dealership, were incredibly helpful throughout the entire process. They all promptly responded to emails and took swift action to resolve the problem. Their excellent communication skills and commitment to addressing my concerns make them the best in the business.Thank you.
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September 2023 by Glenn C.
Great sales department, made purchasing my 2023 Sonata Hybrid Limited very easy and unstressful!
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September 2023 by Bill B.
I only go to them because I'v had bad experiences up the road at the Manchester dealer.You can't get anyone on the phone. You get voicemail which they ignore. You have to go there or make an online appointment.I bring it there because of the piston ring recall on 2020 Konas. I don't want to give them any excuses to not replace my engine when it blows, they are the only ones to have worked on it. (oil changes)The last 2 times I've brought it there, they give me a list of "needed" repairs. A car with 20k miles shouldn't need a fuel system flush, GDI cleaning, cooling system flush, etc. I change my own air filters.I feel like they are laying the ground work to say I didn't properly maintain the vehicle then deny my claim for a new engine.
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September 2023 by Tom P.
Took my car in to have an issue diagnosed I was told it was the oxygen sensors. They then quoted me a price of $1080 dollars to replace them which is ridiculous any mechanic knows this is a 30 to 45 minute job. Had the sensors replaced elsewhere and SURPRISE the oxygen sensors weren't the problem called back to have them look at it again as I was charged 185 dollars for a diagnosis that was completely wrong! I was told since I had the repairs done somewhere else they could not check it again for free even though they were the ones who messed up the diagnosis in the first place! Needless to say I will never be back and I advise anyone else to stay far away from these crooks!
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September 2023 by Jason Caceda
The atmosphere of this dealership was second to none. My wife and I did not feel pressured at all, they were all very professional but they were also fun and made the experience fun for us. I’ve been to many dealerships over 20 years and this is the best one by far. My sales person offered to come in on his day off to make sure that we were taken care of. The entire sales team wanted to make sure that there were no questions not asked and that we fully understood everything but did not make us feel like we were a burden or an inconvenience in anyway. This dealership is 45 minutes away from me, my wife and I took a huge gamble coming here and it was the best decision of our life! This should be your first stop and will easily be your last when shopping for a car.
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September 2023 by Yosh Yenn
Christian was awesome! He showed us the vehicle we asked for and answered in detail any question we had. It was a breath of fresh air working with someone who wasn't pushing extras on us and truly wanted to help us find the vehicle we were looking for. Armando provided us with quality customer service as well. We changed our mind on buying, but would certainly recommend this place in the future. I really enjoy that despite other dealerships upcharging the sticker price, Key stays true to their price. That is rare these days. Thanks again Christian and Armando!
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September 2023 by Omar Alayyubi
My visit was very welcoming and I left happy with a brand new car!! Rafa was very nice and informative. He made sure I new everything I need to know about the car and about Key dealership. Him and his manager, Greg, did everything to help me leave the dealership happy and with a car!
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August 2023 by michelle fisher
The 2 hour drive each way was well worth it. Nasaih Cruz was beyond helpful. I would definitely purchase another vehicle from him, very friendly, efficient and knowledgeable. He was always in contact with us, made the process simple! Nasaih is fantastic!Thanks again really appreciate all your help! Love the car and the price was reasonable! The Fisher Family
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August 2023 by Thomas Messina III
Shopping at key hyundai was a very painless experience. I never felt pressured or pushed in any direction. While I was there, the staff were all kind and friendly. I went in trying to see if there would be any cars that I would be interested and left with a car that met every standard that I had and more. I would recommend anybody to come and purchase a car at key Hyundai. I plan on making any future purchase through the key hyundai family. Originally, I had never thought of buying a Hyundai. But now I'm not sure that I will ever buy another brand of car.
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August 2023 by Sarah Valente
Love this place , Always feel like I’m visiting my family. That’s the vibe & With Pretty much anyone you talk to inside the front. Ty To All Of the people who KNOW who they All are! You make Everything so much better and easy. In an honest way. Love that Genuineness & From a Car dealership?! Far & few between! ?✊?