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February 2024 by Carl G.
Wow, what a great find! I was looking for a high end office chair and decided to check out Joe's office furniture. I didn't expect to find such a wide selection of chairs and such great customer service. Jake's product knowledge and patient explanation of ergonomic differences between chairs was really impressive. Jake adjusted each chair before I tried it out and he was absolutely spot on for adjustment. I didn't need to tweak a thing. The whole selection and purchase process was a pleasure!
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November 2023 by Al. J.
I was in Salem to go to a specific store for an office set up. When they had nothing I looked in Waze I noticed Joes was literally down the street so off we went. The store was remarkable in the sense it is smaller yet almost every office set up you might want seems to be on display. We quickly settled on an L shaped configuration ac matching cabinet and well beneath our "guess" at the price. Two things that stand out. We paid for delivery and set up. It arrived on time and could not have asked for more professional a gentleman doing the installation. I had a minor defect ( from manufacturer-they would not have known) on the cabinet. Hard to see unless you are looking specifically for it. I texted Jake at the store, sent a picture and within minutes I had a response saying the part was on its way-that simple. It came in about 3days. Perfect response from a business. I am so impressed I will had Joe's to the list we have of business's we provide to the residents of our association. If you are looking for that desk or chair or anything for your office-I cannot recommend them enough. An outstanding local business.
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October 2023 by Scott Taylor
Joe's is THE place to go if you're hunting for an office chair. Their selection is leagues beyond any you'd find at Staples or other furniture stores. Tons and tons of chairs to test to your heart's content. Love the new chair I got their recently!
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September 2023 by Samuel Vivian
Excellent service. Bought an Aeron from them a couple of years ago. Recently, the chair started making an odd noise. They let me bring it back, and their tech was able to get the issue sorted out almost immediately at no charge. Highly recommend.
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August 2023 by Chris Marsh
I bought a Steelcase Leap V2 at Joe’s last summer. They had an awesome price on an open box item that was brand new. They were very knowledgeable and helpful when I went to buy it. Recently the chair started to sink slowly over the day. I took it back to Joe’s and they fixed it for me. Joe even detailed and cleaned up some damage my cats had left on the chair and he made a point to sit in the chair himself for a few days to confirm it was truly fixed. When I asked him how much I owed him he said it was free of charge! Joe and his son are easily one of the best family-owned businesses I’ve worked with. Much more personal and detail oriented than any big box store.
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July 2023 by Janine Gilarde
I ordered a really expensive chair online, only to have to return it because it was not comfortable. I checked out a few stores nearby, but the selection was limited and the chairs were not quite right for someone my height. I decided to take a drive to Joe's Discount Office Furniture and I was so impressed. Jake is extremely knowledgeable and was able to pull out a few chairs for me to try and adjusted them accordingly. He also asked about my home office set up and suggested a foot rest- which I didn't even know was a thing! No rush, no sales pressure, great prices, great selection and fantastic customer service.
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July 2023 by Jodi Bedard
Loved this place! Top notch service! Jake was extremely knowledgeable, patient and helpful in assisting us with choosing exactly what we needed to fit in our home office. We purchased a desk with drawers and a really nice chair with no issues at all. We picked them out and we were able to pick them up the same day. Pricing was way better than anything else we looked at. The desk looks beautiful and the quality is great. We definitely will be back. Highly recommend to anyone who is searching for great quality and nice looking office furniture.
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July 2023 by Joseph Fitzpatrick
Jake is very accommodating and knowledgeable. He helped me find a good chair for me in my price range that was comfortable for me. This is the place to go to if you want high end seating for a fair price!
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June 2023 by Christopher T.
Jake is always great to deal with at Joe's Office Furniture. We have bought 3 office chairs over the last few years. Always competitive and excellent customer service.
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June 2023 by Emily Hall
Bought my office chair about a year or so ago from Joe's and recently the arm ripped! I was so sad, but decided to call and see how much one replacement arm would be. Jake is such a great person! Replaced both arm pads (so they'd match/be level!) at no charge?! And within 3 days! Fantastic service from phenomenal people. 100% recommended.
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May 2023 by Shellie Brown
I can not say enough great things about Joe's Discount Office Furniture store. Jake was very helpful, understanding, communicated throughout my project and top notch customer service. Thank you JakeShellieLilyCare Hospice
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April 2023 by John Maynard
Jake is super knowledgable and helped me find the perfect chair for my setup. Very satisfied with the condition and quality of my purchase as well as the shopping experience. Highly recommended!
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March 2023 by Christopher Nguyen
Jake is hands down super amazing and patient. He doesn’t pressure a sale and is very knowledgeable
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March 2023 by David Bolognese
Stopped by to pick up a new Steelcase after my old one broke yesterday. Jake was very helpful and let me test multiple chairs to have the peace of mind behind the purchase. The cost can’t be beat and is significantly cheaper than the Steelcase website. Jake himself was a great guy who made the shopping experience enjoyable. Can’t recommend this place enough.
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February 2023 by Tom Caprarella
Great selection of all the major office chair brands and great customer service from Jake. Would definitely recommend visiting if you’re in the market for a nice office chair/furniture.
