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May 2024 by Alex
I highly recommend this place! Jake is a true professional. I had done rather extensive research on office chairs before coming into the store and Jake's knowledge truly impressed me. His knowledge and passion lead me to trust his opinion and suggestions. This family business truly cares about their customers and will take care of you in the long run. You will not be disappointed! - Alex
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February 2024 by Carl G.
Wow, what a great find! I was looking for a high end office chair and decided to check out Joe's office furniture. I didn't expect to find such a wide selection of chairs and such great customer service. Jake's product knowledge and patient explanation of ergonomic differences between chairs was really impressive. Jake adjusted each chair before I tried it out and he was absolutely spot on for adjustment. I didn't need to tweak a thing. The whole selection and purchase process was a pleasure!
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February 2024 by Steve DeVries
It's been over 2 years since I purchased office furniture and a chair from Joe's Discount Furniture. I needed some help with my chair. Jake and Joe treated me like their most important customer. Their communication and service was outstanding, and their resolution to the challenge I was having with the chair was 100% FAIR. I am delighted with how these guys handled the situation and would absolutely recommend doing business with them.
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January 2024 by Lee Baxter
Jake was great to work with, answered my questions, and helped me choose the perfect furniture for my new office. Then his installation team arrived on time to deliver, professionally build and install each piece to ensure I was ready for business. I wouldn't hesitate to use Jake and Joe's Discount Office Furniture again.
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January 2024 by Matt Sowerbutts
Went into Joe's store about 2 years ago to find a new chair, met Jake he has an awesome selection and I was able to find the one I wanted for cheaper than anywhere online. When my chair had an issue recently he was able to fix it and get it back to me within a week. Highly recommend.
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December 2023 by Sam Haddadin
Jake was very professional and a pleasure to work with. He helped me with the design of the 2 desks I was trying to put is a small space. Found the furniture that will fit there at a good price. He sent his installer who also did a good job helping me put them where they fit best. I have used him again since and was very easy going to deal with. I will recommend him highly.
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December 2023 by S E
If you are under 5'4", like the average woman in the US, there are almost no chairs that are designed to be actually ergonomic for your body. I cannot tell you the frustration and pain I have been through searching for an ergonomic office chair the last three years, so my experience with Jake at Joe's Discount Furniture was such a breath of fresh air.Jake is a nice guy who actually understands how bodies work. I splurged on an Aeron size A. Yes, they're expensive. Yes, they're worth it. Jake took quite a bit of time one on one with me, adjusted everything to make the chair as perfectly fit as it could be for my body, and I left feeling confident I could reach out if there were any issues.Great customer service. This small business deserves your dollars.
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November 2023 by Al. J.
I was in Salem to go to a specific store for an office set up. When they had nothing I looked in Waze I noticed Joes was literally down the street so off we went. The store was remarkable in the sense it is smaller yet almost every office set up you might want seems to be on display. We quickly settled on an L shaped configuration ac matching cabinet and well beneath our "guess" at the price. Two things that stand out. We paid for delivery and set up. It arrived on time and could not have asked for more professional a gentleman doing the installation. I had a minor defect ( from manufacturer-they would not have known) on the cabinet. Hard to see unless you are looking specifically for it. I texted Jake at the store, sent a picture and within minutes I had a response saying the part was on its way-that simple. It came in about 3days. Perfect response from a business. I am so impressed I will had Joe's to the list we have of business's we provide to the residents of our association. If you are looking for that desk or chair or anything for your office-I cannot recommend them enough. An outstanding local business.
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November 2023 by Jeffrey Kustra
Went here a couple of weeks back. So helpful, knowledgeable, and patient. He would take a look at your height, adjust things on the chair, see how you are sitting in it, adjust some more things, and was fine if you still wanted to do the same thing with another chair there. I wound up finding something I liked, and saw it was starting to get busy, so I wound up just buying what I found so that he could go help others. Couple of weeks later and I'm still very happy with my new chair.
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October 2023 by Scott Taylor
Joe's is THE place to go if you're hunting for an office chair. Their selection is leagues beyond any you'd find at Staples or other furniture stores. Tons and tons of chairs to test to your heart's content. Love the new chair I got their recently!
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September 2023 by Samuel Vivian
Excellent service. Bought an Aeron from them a couple of years ago. Recently, the chair started making an odd noise. They let me bring it back, and their tech was able to get the issue sorted out almost immediately at no charge. Highly recommend.
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August 2023 by Chris Marsh
I bought a Steelcase Leap V2 at Joe’s last summer. They had an awesome price on an open box item that was brand new. They were very knowledgeable and helpful when I went to buy it. Recently the chair started to sink slowly over the day. I took it back to Joe’s and they fixed it for me. Joe even detailed and cleaned up some damage my cats had left on the chair and he made a point to sit in the chair himself for a few days to confirm it was truly fixed. When I asked him how much I owed him he said it was free of charge! Joe and his son are easily one of the best family-owned businesses I’ve worked with. Much more personal and detail oriented than any big box store.
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July 2023 by Janine Gilarde
I ordered a really expensive chair online, only to have to return it because it was not comfortable. I checked out a few stores nearby, but the selection was limited and the chairs were not quite right for someone my height. I decided to take a drive to Joe's Discount Office Furniture and I was so impressed. Jake is extremely knowledgeable and was able to pull out a few chairs for me to try and adjusted them accordingly. He also asked about my home office set up and suggested a foot rest- which I didn't even know was a thing! No rush, no sales pressure, great prices, great selection and fantastic customer service.
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July 2023 by Jodi Bedard
Loved this place! Top notch service! Jake was extremely knowledgeable, patient and helpful in assisting us with choosing exactly what we needed to fit in our home office. We purchased a desk with drawers and a really nice chair with no issues at all. We picked them out and we were able to pick them up the same day. Pricing was way better than anything else we looked at. The desk looks beautiful and the quality is great. We definitely will be back. Highly recommend to anyone who is searching for great quality and nice looking office furniture.
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July 2023 by Joseph Fitzpatrick
Jake is very accommodating and knowledgeable. He helped me find a good chair for me in my price range that was comfortable for me. This is the place to go to if you want high end seating for a fair price!
