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March 2024 by Janet Finn
Amazing people to work with. Large selection of frames. Great service.
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February 2024 by ramona
This place was fantastic, Shannon was amazing, she helped me and my father a ton!!
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November 2022 by Cheryl B
I’ve been getting my glasses from Samantha for years. They always have a great selection and and updated styles. She always spends time with me and gives her honest opinion. In this day and age I find her refreshing. Nice to see what you buying instead of taking a chance on line.
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November 2022 by Jake Slocum
Great selection and old fashion service. I Highly recommend you go see Sam, you will thank me later. Sounds like Nutbag Bonnie has issues with everyone she deals with. Sad that people have to act out in this tough economy and pandemic.
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October 2022 by Bonnie
Had a HORRIBLE Experience with the 2 woman at Salem and Nashua stores. Because one of the woman's mother died 4 weeks ago she is allowed to act stoned.. According to the woman at Salem store the other is allowed to treat customers horribly and even allowed to leave the store unattended to cry in the back of returns. Then when I asked the woman in Salem who I could file a complaint with she told me there was NO ONE and to get out of HER store..
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August 2022 by Maryann Vitale
I've never met a more friendly, knowledgeable and patient person then Sam, the manager at JCP optical in Salem. She has the amazing ability to make purchasing and maintaining my eyeglasses a breeze. I'm so happy I chose JCP for my glasses several years ago and had the opportunity to meet Sam. She's simply the best.
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April 2022 by Jon Decker
Best Experience I've had selecting frames. Sam was very helpful with giving me style ideas to select a pair of frames outside of my usual selection. Affordable and helpful will return.
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August 2021 by Frank Federico
My first trip to JC Penny Optical was by far the best glasses buying experience ever. Came with my two kids and purchased glasses for the entire family. Sam (the office manager) was so very helpful and provided tips and fashion advice that resonated really well with my kids (not easy given their ages- 13 and 11). A+++ I would recommend to anyone to ask for Sam when visiting the store. The prices were amazing as well (even got a birthday month discount).
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March 2016 by Tammy
Sometimes they'll do Buy 1 get 1 1¢... but it's cheaper to wait for their 50% Off or better sales. Don't fall for the 1¢ marketing scams!