JCPenney Optical offers comprehensive eye exams to check for prescription changes, eye conditions, and contact lens fittings. Customers can choose from a wide selection of eyewear and sunwear, including exclusive brands not found elsewhere. The opticians are known for their helpfulness, patience, and expertise, ensuring customers find the perfect glasses that fit their style and budget. Staff members like Umberto are praised for their thorough service, attention to detail, and ability to detect prescription errors, often spending significant time to get prescriptions right. They also assist with frame selection and adjustments, making sure glasses are comfortable. Customers appreciate the professional attitude and friendly demeanor of staff members, which helps create a positive experience. Overall, JCPenney Optical is valued for its knowledgeable staff, quality products, and personalized service, making it a trusted place for eye care and eyewear needs.
Umberto had great and friendly service. I wasn’t going to buy anything and ended up buying a couple pairs. Thank you JCPenney optical.
May 2025
Umberto, helped me through the process of picking the correct frames and made sure they were properly adjusted. He is an asset to the optical shop and I was very happy with his services. He was also very patient.
May 2025
Umberto did a fantastic job. I bought two pair of glasses which I love, and when I came to pick them up I spotted another purple pair I loved. He gave me a great deal so I bought them too!
