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October 2023 by Regina Sanetti
My cousin, who is a ham operator, was visiting from Italy. He was looking for a place to see him, operating equipment, etc. I located your store on a Google search and drove up from Bellingham, Massachusetts. My cousin loved it. He had a great time talking with the staff and he enjoyed working all of the different devices you allowed him to use in the store. Thank you for being so genuinely interested in helping my cousin have a good time.
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October 2023 by gary wheeler
Best prices and the staff are polite and extremely knowledgeable.
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June 2023 by Vid Feature
Was quoted a radio 18 days ago- image attached. There is no expiration date on the quote. In the business world many timelines are 30 days, this quote as written is indefinite. When HRO issues a quote without an expiration what do you expect? One month, a day? A year?I went to buy it and they told me my quote was higher than it is. The told me the quote was for $1,150. I didn't have my written copy because I didn't expect the price and story to change. They now wanted $100 dollars more. I explained it's $999 on the website and showed the salesman and manager...however when you follow the link the price is higher. The store manager offered me $50 off but wouldn't honor the quote.I'm done with HRO.
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June 2023 by Ethan Schwartz
One of the only games in town if you want to see and handle products before you buy. It's a small shop, but they've got a massive amount of product in there.Friendly staff, always willing to help.Worth the trek -- Rockingham Mall is nearby with decent food options, make a morning or afternoon of it -- and it's sales tax free NH!
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March 2023 by Red Green
I read a review where a fellow member of the tribe, complained about Barry, some several months ago. Barry is one of the finest fellows in the Ham Radio community that I know. Barry is an Extra Class and the go to fellow for international sales across the HRO community of stores. I know Dave and Barry, personally and I ask for them when I travel to Salem, during my cross state/cross country adventures! Both fellows are outstanding men, first class ham operators, and very very helpful, when it comes to selecting and acquiring "state of the art" equipment that HRO is world famous for selling! HRO has the best equipment, service and prices when it comes to purchasing of the finest ham equipment that your hard earned money can buy! They are also the only nation wide - regionally based chain with brick and mortor retail locations that you can go and see the equipment and talk with the experts in ham radio to get what you need for you Amateur Radio experience!
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March 2023 by Juan Jiménez
Great folks, very helpful to beginners, good product selection.
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March 2023 by Harley Man
Good selection of Ham Radio Gear. Great people to work with and prices very competitive
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December 2022 by Johnathan Menard
I went to the Salem location today looking to purchase a antenna. I thought I had found what I needed in the online forums and went to purchase it at the store. While Joe was ringing me up he asked for a call sign. Not being a ham I told him this was for a scanner. He asked "why are you buying this antenna?" to which I replied is there something else you would recommend? He showed me the antenna he uses for home/mobile with an SDS 100. I ended up buying that one and saving $40. The antenna improved my mobile reception significantly and I am very happy with the purchase and the guidance form the experienced staff. I have only been in the store a few times but I am always greeted and asked if I need help finding anything or what I am looking for. 10/10 would recommend this place for anyone new or seasoned to the hobby.
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November 2022 by Jack Maliszewski
Gentlemen behind the counter were the best source for information and equipment recommendations. A new go to place in my travels
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October 2022 by John H Wiltshire
The place to go for ham radio related gear. The staff is always helpful.
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October 2022 by Eddie Goldwasser
Very disappointed in the rudeness of Barry and the reflection of the store he seems to be a know it all and knows nothing he appeared to be very racists and lots of profanity.
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September 2022 by Bedford T
Mr. B***** Manager of the Salem location was alerted to a support problem with a radio he is selling on consignment. Kenwood notified service centers that no parts were or would be available sometime in April 2021 and the TM-642 was on the list making it very unlikely that you could find anyone willing to work on the radio when it had an issue and that they could obtain any needed parts. A sales person said they dont normally take radios that have no support because of the problems the new owner would face if service was needed and since Kenwood has stopped parts even if you could do it yourself you face long odds in getting your part. This location manager feels differently. If you are shopping for a old kenwood ask around if your radio is on this list and then weigh your options. I could not attach it to this review.
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July 2022 by Tim Carter
I rarely give out 5 star reviews, but I would have rated this as a 4.5 if I could. This is a spiritual place for radio nerds!
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May 2022 by Brian Gardener
Fantastic service! Having recently passed my General exam, I stopped in earlier this week to look at various HF transceiver and antenna options. Joe M provided great insights to the pros and cons of each and me identify my next big purchases...from HRO to be sure.
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May 2022 by Brendan B
The guys here helped me out big time. I'm new to ham and they got me setup with everything I needed to get on the air. This place had everything! Highly recommend checking it out.
