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December 2023 by Ehsan Ahmed
Rick was a pleasure to work with. Very accommodating. Prices were great. Place was clean never had any issues.
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December 2023 by Dimitri Bautista
Very genuine staff. Very friendly and always willing to help you with anything from setting you up with a new unit or fixing pay issues. Definitely recommend
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December 2023 by Steve F
Rick Marino is courteous, extremely helpful while assisting with our elder parents! Highly recommended this store in Salem, NH!
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November 2023 by Dottie Bussiere
Jodie provided excellent service. She was courteous and helpful. She is a credit to your company.
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October 2023 by James Roberts
Great service! I was not able to be at the storage facility when the moving company dropped off my shipment. They were very accommodating to me and helped in every way!
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October 2023 by Amanda DeBellis
Rick and Chrissi were so helpful from day 1! They answered all of my questions and made me feel comfortable leaving my personal items there!
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October 2023 by m mit
Good Lady, knows a few Karen’s around here in Salem! Great sense of humor, her laugh is like the wicked witch from the North!
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September 2023 by Andrew McKay
Rick is great! It’s always important to have someone at the storage company who makes you feel your cared for and your stuff is safe.
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August 2023 by Michael Patterson
I just want to say Jodie was terrific. She was very easy going and made the experience very smooth and expedient. Would recommend highly! Also very funny
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August 2023 by Donovan Billings
Fantastic customer service all around. Rick, the manager, really went out of his way to help me when I couldn’t get in and we had an issue with the lock on my unit.
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August 2023 by John Howrey
So far so good. Signed up online, paid the four months up front, got a code and could get in. Everything worked. A lock was on the ground inside the unit. Couldn’t have been easier!
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August 2023 by andy heggarty
Dylan was very helpful to my wife and myself on renting a unit. I’m sure with his positive attitude, he will be an asset to your Company!!!
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August 2023 by William Gaffney
I met with Rick the manager to rent storage unit today and he was extremely courteous and very helpful, and answered all my questions, and even wrote down on why my first payment was more than I thought it would be.
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June 2023 by julie osullivan
Extra Space Storage has wonderful customer service. They made renting our storage units easy and welcoming. Especially after the horrible experience we had with LifeStorage Salem locations.
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June 2023 by john Jeffreys
Customer service was very goodI did not like the cascading waterfall when it rained however