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January 2024 by Jerold Dushane
Great bank with wonderful customer service.
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May 2023 by luz perez
Friendly people
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December 2022 by Robert Pritchard
Possibly the worst customer service in banking..I deposited a check in their ATM..the ATM stopped working mid deposit and I lost the check and my card in the machine..never got credit for the deposit..their answer to this problem was to make me wait a week until they said was the next chance they would have to access the ATM( which was a lie) and low and behold the check wasn't found..so now they've held my deposit hostage for 2 weeks with the only answer I get when I've called is that a claim is open..which means I may or may not see the money any time soon..so it's you're fault in every sense that you didn't look for the check right away and now that you've lost it I have to just wait and see..
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December 2021 by Lyman DeLiguori, Sr., MCP
Their prices for a Money Order are egregious at best. Go to the USPS if you need one, they're a fraction of the cost. And lines...BRING A BOOK.
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December 2021 by William Whalen
Once you actually get to the counter they are nice but they all move in slow motion without any sense of urgency and they won't answer their phone when the site says to call to make sure they have a notary public available I really wish this branch could keep up with the rest of them
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August 2021 by Mark Dawaliby
I deposited a fn payroll check last Friday and it still hasn’t cleared…. You have to be the most unprofessional bank I have ever had the misfortune of dealing with. Just opened up my account weeks ago and I’m regretting every second of it. I called the other day and it wrang 20 times before someone answered and sounded like they didn’t want to be bothered….
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May 2021 by Katie Breen
Citizens did not cover a fraudulent charge made on my account. You have to be able to count on a bank to provide at least this level of service. Find another bank.
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May 2021 by Tyler J.
Citizens does not cover losses due to fraud. As a two-decade customer who has never reported a fraud claim, I would have thought they would research a simple $400 claim. They refused. Not a trustworthy bank. Do not do business with Citizens.
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May 2021 by Katy G.
Citizens does not cover losses due to fraud. As a two-decade customer who has never reported a fraud claim, I would have thought they would research a simple $400 claim. They refused. Not a trustworthy bank. Do not do business with Citizens.
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December 2020 by Joseph Michael
Poor customer service...wont bank with this company.
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August 2020 by Angela Mccarthy
Love this bank. Super friendly. I do both business and personal banking with them
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April 2020 by Paul Dietsch
Friendly, helpful and courteous.
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March 2020 by Joseph Pepin
Poor customer service...wont bank with this company.
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July 2019 by Amanda Smith
Super friendly people! Very quick service! Never a bad experience.
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January 2017 by dmm Malachias
In and out... Fast and busy...