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November 2024 by Mike Capern
Very kind and competent service from Katrina, much appreciated.
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October 2024 by Nikolas Mellett
As an established 7 figure business owner Daisy and Hannah have been extremely professional and have been able to solve all of my banking problems/needs.
Great branch of Chase.
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July 2024 by Ellieanna Vicente
Came in to open a checking account, super rude staff, had 0 interest in helping me. This place is a waste of your time. The
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March 2024 by Rob S
Spent 15 minutes on a phone call to schedule an appointment, showed up, and nothing was on their schedule. Business banker was booked up and said we will have to return. Save yourself the trouble and go somewhere else like we did
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March 2024 by Scottie S
Spent 15 minutes on a phone call to schedule an appointment, showed up, and nothing was on their schedule. Business banker was booked up and said we will have to return. Save yourself the trouble and go somewhere else like we did
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February 2024 by Kiran Chandrapaul
Friendly and helpful staff!
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February 2024 by Patrick Posey
Just got to chase at 1200pm to open a checking account. The women ask if we had an appointment and we didn't. She tried to get us to set up an appointment for next week. We said no. She then went to ask one of the 4 customer service people how much longer will she be. She said about 15 minutes. So now we are waiting. It seems like she was trying to push us out.
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February 2024 by Kiran
Friendly and helpful staff!
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November 2023 by J
Something’s always broken at this branch. 1 person behind the counter.
They want everyone to use the ATM. Bro I didn’t wanna come in here In the first place, never mind get in line for a teller. If I could use the ATM I would’ve.
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December 2022 by Cody Curtin
Absolutely terrible experience. I tried to cash a Chase check and it was impossible. My customer had to go get me cash. Even with her approval and plenty of money in the account they would not give me my money. I was at the salem NH branch, the employees were rude and condescending. I've never had such a terrible experience with a bank, they made me feel like I was a problem for wanting my money. Would give 0 stars if I could. I will never except a chase check again. What despicable business practices. They basically were like its not your money till you get it. Plus a $10 fee to cash their own check. Do not use this bank or branch.
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November 2022 by Julian Picone (Jay P)
Just terrible. After an online application for a checking account didn't go through, I came to my local branch thinking I could straighten the situation out in person. They proceeded to go as slow as possible, try to sell me a savings and retirement account I didn't want, and then started to get upset when I told them I needed to be someplace else within the next hour. They take themselves and their jobs so seriously, but the same can't be said for customer service
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September 2022 by Anthony Cera
ATM not working
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August 2022 by Julian Picone
Just terrible. After an online application for a checking account didn't go through, I came to my local branch thinking I could straighten the situation out in person. They proceeded to go as slow as possible, try to sell me a savings and retirement account I didn't want, and then started to get upset when I told them I needed to be someplace else within the next hour. They take themselves and their jobs so seriously, but the same can't be said for customer service
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October 2021 by Eduardo Rodriguez
I’ve seen some negative reviews I’m not sure why… it could be possible that some staff are new since the branch opened up.. I’ve come to realize that but my last few experiences there were pleasant. When someone there did not know something they sought help from a colleague or a manager. I’ve been in sales for some time now and always did the same thing and I appreciate the effort. We are only human. Everyone is friendly and I found it quite pleasant to be in there!
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September 2021 by Nilufer Adak
I came from Florida and did walk to the branch and did deposit some cash and some check I find 3 weak after the bank charge me for night drop deposit never happened. I di went to this branch for the first time one of the Managers did walk through to me after trying looking in to account with a debit card. he did tell me he couldn't find any of my accounts and did make me panic saying my account has not been found. and he took my drivelines and act like is I am suspect, so after the talk, I calm down and then after 2 weak I try again I di told them I do not form are and spend 20 dollars to visit the bank and need another 20 dollars to go my home. the man was very rude and not nice at all and he pushy and he did want to fix to the wrong charge he keep saying I do have to approve and come back with receive which bank did charge me night box I didn't have deposited in night box drop. he acts like saying me by by make me felt get out the bank is not a professional tome.
