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August 2024 by Paul Marino
Used Brooks SWD for a much needed window and door upgrade. Mark and Steve were great to work with throughout the project, which was needed considering my past negative experiences with other contractors. Prompt and responsive service. Pricing was very fair for quality products. They worked clean and finished quality was great. Would definitely use again and recommend Brooks SWD.
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June 2024 by Kathy Clark
My husband & I attended the Home Show in January 2024 and met Mark, along with several other contractors. We were interested in siding, gutters and doors. Mark was the last person we met, based on his location to the exit.
All other companies that came out ,were able to discuss product and presented a quote based on our selections.
However, Mark comes out to measure, but invites you to his showroom to discuss project. I mention this, because I'm SURE, I am not the only customer who is thinking about the commute to the showroom "JUST" for a price and deciding if we should even make the trip.
I can't say ENOUGH how ESTATIC I am, that I convinced myself for us to make the 1 hour commute each way, to the showroom.
When we first arrived, I was IMPRESSED with not only the storefront but the presentation. There was NO PRESSURE, and NO SALES pitches.
The conversation started and I informed Mark that we had already spoke with another contractor, who we also met at the show and we were scheduled to sign a contract.
I had NO IDEA what I was about to purchase from the other contractor. WHAT A MISTAKE I WOULD HAVE made and one that we were spending a BOAT LOAD of money on.
Until we met Mark, we had no knowledge of the different products and specs that MATTERED, besides just color or how it looked.
We soon realized, Mark is who we needed to hire, NO QUESTIONS.
Mark explained EVERY product we were buying and described all the differences between each. He made suggestions ,but let it be our choice, which product we went with.
Fast forward a few months later and Brooks arrives on site to start the project.
Steve is PHENOMINAL, at his attention to detail and dedication to his customer. He touches every project as if it were his own home, probably better! :) He NEVER left any stone unturned and up until the last second, CRITIQUED every aspect.
The crew working at our home, worked long and hard days! They were onsite before 7am and some evenings, there until after 7pm. They NEVER stopped and only took 30 minutes for lunch. Steve, worked right through, not even taking lunch.
DO YOURSELF A FAVOR, MAKE THE TRIP TO THE SHOWROOM! An even bigger favor you should do yourself is, HIRE BROOKS! QUALITY ,SERVICE, EXPERTISE AND EXPERIENCE is what you will get and will be ESTATIC you made the right choice!
If it weren't for Mark, Steve and the crew, we would have never been as happy as we are and proud, when someone compliments on the house. To the entire staff @ Brooks, thank you, will NEVER be enough, for the gratitude we have, TO ALL OF YOU!
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January 2024 by Sandy Henry
These guys did an AMAZING job, from the start working with Mark picking out exactly what I wanted to Steve and the crew doing the work, my house is 62 years old converted from cedar to composite and new windows/doors and I could not be more impressed, the install went what seemed to be flawless even with construction repairs being needed due to the age of the house and the communication was great
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September 2023 by Kim DeVries
We have used Brooks on multiple projects between my house and my mother's (Front Door replacements, Back Door Replacement and Windows). This summer they replaced most of my windows, shutters and back deck. Other contractors wouldn't even quote some of my windows because they have the decorative half moon above some of them, but Brooks didn't have an issue with it.The craftmanship and attention to detail on the deck and the window boxes was fantastic! If they didn't like the way something came out, they would do it again. Without being asked.The entire crew was friendly and hard working. Mark and Steve were fantastic start to finish on this project!I already asked them to quote something else.Services: General door installation
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September 2023 by Kim D.
Mark, Steve and the entire crew were fantastic to work with! We have used them on multiple projects at multiple houses and have always been impressed with the response and craftmanship are top notch. They just completed replacing our windows, shutters, window boxes and our entire deck - including redesigning and building our staircase to meet code. We could not be happier with the outcome of all of the projects. We will be using them again!
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June 2023 by Bryan Hennigan
Mark and the team were great to work with. They were efficient and did a great job residing our house and replacing our windows. Would recommend!Services: General window replacement
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May 2023 by Herb
We hired Brooks to replace our wood shingle siding with vinyl and replace three windows. Steve, Rudy and the rest of their crew were a pleasure to work with. We were more than happy with the quality of their work. We will not hesitate to recommend them.Service: Vinyl window installation & replacement
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April 2023 by Herbert S.
We hired Brooks to replace our wood shingle siding with vinyl and replace three windows. Steve, Rudy and the rest of their crew were a pleasure to work with. We were more than happy with the quality of their work. We will not hesitate to recommend them.
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November 2022 by Ellie
I highly recommend using Brooks for your window and door installation. The very best products by far. Installation was very professional and super clean. The team is awesome, knowedgeable, on time, respectable of your home, and explains all the details that you need to know before they leave. I'm thrilled at the outcome of my installations. Quality everywhere! You will be very pleased.Services: General door installation
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November 2022 by Miss Ellie
I highly recommend using Brooks for your window and door installation. The very best products by far. Installation was very professional and super clean. The team is awesome, knowedgeable, on time, respectable of your home, and explains all the details that you need to know before they leave. I'm thrilled at the outcome of my installations. Quality everywhere! You will be very pleased.Services: General door installation
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February 2022 by Rich O'Loughlin
Top quality work for complete siding and window job on my 50 year old home. Looks brand new. Would recommend Brooks to anyone looking for top notch service and attention to detail. Thank you Mark and team.Service: Window installation
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January 2022 by Kathleen Terry
We contracted with Brooks in 2021 to replace all of our windows, install a new front door, new gutters, new shutters and strip and install siding on our home. We could not be happier with the finished product! Mark and his crew were a pleasure to work with! I would HIGHLY recommend using Brooks for any or all of the above!Service: Window installation
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April 2021 by Bobbie-Jo Trainor
We used Brooks last year for a full exterior house makeover. Mark spent countless hours with us to make sure we were happy with what we were getting. Steve, the foreman was on-site every day going over the latest progress, and creating a punch list of any outstanding items. We are thrilled with the outcome and the outstanding quality and attention to detail that the Brooks team provided. Would recommend 100%Services: Window installation
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April 2021 by Chris Shea
I wanted to give it a year before posting and i couldn’t be more pleased with our new siding and the entire process. A talented team showed up on schedule and did a great job. Their work is outstanding and they don’t leave a mess. If you have questions post installation Steve the foreman; who is very good at what he does, will be right over to answer your questions.
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March 2021 by Melanie Hartman
Incredibly happy with the product and service I received with my new kitchen windows! Mark and his team were very professional, knowledgeable and flexible with choosing windows and setting up an installation time. The quality of the windows is exceptional and the crew didn't leave any trace of a mess from installing. I would definitely use Brooks again for future projects!Service: Window installation
