Bicycle Shops near Salem, NH

“Great little bike shop! I met Doug he was so helpful and let me try on a couple of bikes and explained the differences. I learned a lot for a quick visit! Thank you so much. I highly recommend this place.”

“Great bike shop with experienced staff. Service team also does a great job. I especially like their open mindedness when it comes to bike/accessory brands. My only hope would be for them to expand their selection of accessories.”

“Best prices and a great experience ordering a Riese & Müller cargo bike!There are only a handful of places in the entire northeast where you can order a Riese & Müller bicycle. Electric Bikes of New England happened to be the closest to me while also offering fantastic service, communication, and pricing all from a local family operation.On 2023-08-01, I placed a custom order with EBikesOfNE for a Riese & Müller Load4 75 cargo bike. This was the first day the 2024 model year hit the R&M website. The owner Ray, who runs the shop along with his wife Gail, guided me through the ordering process. I had done substantial research and was waiting for Bosch smart system compatibility with Rohloff hubs as well as ABS brakes, which were both introduced to the US market in the 2024 model year.The bicycle took several months to manufacture in Germany, during which Ray & Gail maintained excellent communication. I picked up the bike in May 2024 and had a great experience. The team is knowledgeable about the R&M offerings and the Bosch motors.It’s important to note that this location does not maintain a large cargo bike presence in its showroom, but is able to custom order any R&M model. Therefore, you will have to do your research and likely test ride elsewhere, although you could get experience with several components of a cargo bike in this location. I personally wanted a front-loading cargo bike since they’re the optimal way to transport young children and cargo.A couple factors created a financially opportune buying experience. First, as the store is located in New Hampshire, there is no sales tax. Second, EBikesOfNE provided a sizable “in store discount” so I paid less than the recommended retail price. This equates to the dealer sharing their margin with the customer, which I don’t think is that common on custom orders of R&M cargo bikes. Half of the payment was due at order time and the other half at pickup. Ray was accommodating in allowing me to use a series of credit cards to maximize rewards on my end.When I picked up the bike, the team had saved all the little components and important packaging pieces that had come in the box (like brake pad spacers and plugs). During the waiting and assembly process I always felt like I had good visibility into the process and the team was accommodating in terms of any special requests.In conclusion, it’s great to have a shop like this to sell high end cargo bikes in the region. The more riders we can get on the road and trails, the more we can transition to a less car-centric society with safer bike infrastructure for all! In the words of a random Redditor: “no car will give you the joy that you'll get from riding, at any price point. I had way more fun on an R&M than a Porsche Taycan.””

“Brought my gravel bike in looking for an upgraded groupset and wheelset. I just picked up what seems like a brand new bike to me! Jose and Luca were incredibly knowledgeable and helpful through the whole process (especially answering my 1000 questions) and the work was done in mere days! Can’t recommend these guys enough… local, friendly, and competitive pricing!Ride on”

“I've been a customer for years! I showed up a couple times with a flat tire I paid him for fixing the flat tire and He adjusted my brakes and chains for free”

“Today I was pleasantly surprised during my visit to this location. Alex waited on me. He was terrific, and so knowledgeable. Respectful, too. Yep - Great Customer Service. And that's key. Being honest: I hadn't been to this Haverhill location for over 2 years - because of the overall atmosphere. It was messy, uninviting, unprofessional. Today was so different. Night and day! I noticed the positive changes immediately. The store looks great - bright and welcoming. The Service Area has been rearranged, too - it is neat and organized. I'm grateful for this positive experience.”