-
January 2024 by Isaiah Cortijo
I've used this store many times in the past, but in the past few of months they've failed to deliver on literally anything I've ordered whether it be in person or online, despite items being in stock at their specific store. Today I went to pick up an order I placed earlier this morning (it was 3pm at time of pickup), and I was told none of the items I ordered were available except for an oil filter. No call was given to me, no online notice, and no solution, so I asked for a refund. I gave this store a few times after having this kind of interaction happen but employees like Scott are why auto parts stores' reputations are dropping rapidly. It doesn't set a good example to have an employee smoking directly in front of the doors to the store, either. I'll just order from Amazon if I need to wait two or more days anyways, and skip the interaction with frustrating, lazy employees.
-
January 2024 by Joe D
Good parts good prices and friendly service.
-
January 2024 by Ethan Thong
Arrived to the store at 8:05 PM to return a battery core only to see a note on the door saying, "had to close at 7 PM due to weather sorry for the inconvenience." :(The weather the note was referring to was rain! Hardly inclement!
-
December 2023 by Oleg K
What ever you need... They have or will order
-
December 2023 by Frank's Place
Hello everyone, it seems like I'm all over the place lol. Here at Advance auto parts, I needed to buy some lug nuts for my vehicle. Well it was good day for me. There just happened to be a young manager there and the rest of the staff that was very knowledgeable in my needs. The manager was very helpful in helping with my questions and to search for the items that I needed. To the point of placing an order and having the parts delivered for Black Friday which everything worked out as planned. They have lots of inventory there that I was unable to find from across the street at AutoZone. Not to mention the prices on most of their items were a little lower. Great service and good background music lol. I'm going there from now on.?
-
October 2023 by Vanny Ma
Around 8:45am on 10/19/23, I went to the store buy a Diehard lawn battery U1-3. A Black salesman didn’t know where it was. He looked around on the shelf. I found it on another shelf. I wanted to pick battery that look new and not front one. He told me that “you can’t do that and you have to take front battery”.After I didn’t do as he told. He seems very angry and punched the box when he walked away. Terrible bad temper guy!
-
September 2023 by Chuck Rossi
Charlie and Eddie were fantastic. They were helpful, attentive, caring and displayed amazing customer service. The installations of wiper blades and battery went smoothly and Eddie was very knowledgable. Definitely the place to go.
-
September 2023 by Al Spirdione
Recently stopped by on a Saturday morning. hours of operationre 8:00 AM thru whatever. I'm sitting in the parking lot waiting for the door to be unlocked. I call the number of the store and guy tells me he can't open up till some one else shows up. ( well after 8:00 Am )Went to Auto Zone across the street and purchased what needed.Don't and will never understand people who can't perform their jobs.
-
May 2023 by Keylla Silva-Carvalho
I was told that I need a battery and I stopped by to get one. Richard came to see what kind of battery I need, and recommended me to clean the knobs to make sure, I need a battery. I was very thankful. He came out himself and cleaned and replaced a few things in my battery…. As a miracle it worked. I left there with a working battery and saved tons of money.Thank you so much Richard for being so honest and helping me so much. I really appreciated everything you did.God bless you
-
May 2023 by Samantha Vets
Richard and Jovanny were such great help. We had trouble installing the wipers we bought and they helped us install the correct ones right in the parking lot. Great customer service.
-
May 2023 by Brian Scanlon
I needed a new set of windshield wipers. Richard reviewed the list of options with me and made an excellent recommendation. Most impressively, he came out and installed them quickly on my car, all while being very professional but personable. Very nice experience thanks to Richard.
-
May 2023 by Eleaser Cristian
Thank you Richard over at Advance Auto Parts for helping me out late Friday night. Very friendly and well educated guy. Made me feel comfortable with my purchase, even getting a box to put all my items in. See you soon Richard.
-
May 2023 by Frank Chiara
I needed a battery, I ordered it online which was very fast and easy. I showed up to pick up my battery and it was ready, waiting for me. I asked if I could borrow tool and install so I could return the core immediately for credit. Richard was very helpful, he grabbed what was needed to change the battery and rolled up his sleeves and helped me to do this and get on my way. Thanks to Richard!!!!
-
May 2023 by Michael Sawicki
I stopped in to the store at 8:30pm on Friday night, luckily they were still open and although the part I needed wasn't in stock, Richard was very helpful in helping me figure out exactly what I needed. He also ordered another part I needed to have it shipped from another store just in time for me to pick it up. Great service for a late Friday night!
-
May 2023 by MARCEL Grenier
I came in to replace my rear window wiper blade and Richard found the right wiper blade and took another step further to install it. It took a bit since my wiper blade probably broke at the car wash. Richard also double checked the installation was OK by having me turn it on to make sure. Nice work!