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April 2024 by ATPro 24
The entire program is too old and has not conformed to modern America. The travel is even worse with very little discounts for lifetime members and agents who used to be eager to help repeat customers now seem like they could care less. Been with this company 30 years and not impressed anymore. Don’t waste your money on an old system that doesn’t care about its customers.
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August 2023 by Brenda Valladares
We have premium plan and renew every year for our family. My husband broke down while he was working 3rd shift in Lawrence Massachusetts and called AAA for a blown tire. They told him 1 hour wait. It took 3 hours and they never showed up. My husband was able to put the spare tire on and drive home. Absolutely horrible customer service. He called multiple times to be told they would be there soon!WHY DO WE PAY FOR IT AND DIDN'T GET HELP WHEN WE NEEDED IT THE MOST. WE LIVE IN NH AND BEING STUCK ON THE ROAD IN LAWRENCE AT 3AM WAS NOT SAFE. VERY UNHAPPY!
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July 2023 by Eugenio Daviso
Very friendly staff!
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July 2023 by Albert Choquette
Not helpful
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July 2023 by Amy Raymond
Super helpful with getting international driving permit. They knew what was needed and processed it quickly
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June 2023 by Beth Welch
Hassle free vacation planning.
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May 2023 by Jean Acevedo
Great customer service and very helpfulThank you Marianne Rodriguez
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November 2022 by kathy sundara
I needed help and AAA was great. They kept me informed on ETA of tow truck.
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September 2022 by Bessie Wright
Nice & polite. I believe I was in & out in less than 15 minutes. Thanks Ladies!
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July 2022 by Terry Marsh
Sylvia (Store Mgr) and Miss Desh were the BEST! Had to reload my AAA members pay card and it was done quick and easy. Will use them again because now, They are always on my way.
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July 2022 by Cara Waite
Now a member
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July 2022 by Marc Parent
They do a great job
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July 2022 by Barry Beausoleil
Professional and fast
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April 2022 by Sarah Calla
Great place. Update license.
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March 2022 by Kathy Casey
They are awesome! I go here all the time when I go on trips. They give me maps and detailed directions to each site at no cost. They are always helpful and treat you right! You do have to be an AAA member and show your membership card. They also have a travel agent on board for cruises and plane tickets.
