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December 2024 by Jason Parker
I have never had an issue with the transfer station. I wish that they would reconsider dropping off things in plastic bags as when you want to do a spring pick up, there are a lot of bags and it is too much for the bins.
I have always separated my items especially to keep Turkey around for a long time.
I am a resident and it seems since they started checking people more often to see if they are a Rochester resident that we have lost on dropping off bags
Oh well
Have a great day
Jason
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November 2024 by judy smith
WM service is great and I highly recommend them 😀
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October 2024 by Liz U
I usually have no issues coming here. However, today I had a waste management worker follow me and accuse me of being from dover. All because I took the wrong turn and was trying to back track. I told him I'd show my ID but he just kept yelling and accusing me of being from dover and told me I couldn't dump my stuff there. This guy obviously has a brain issue, as you can't get in unless you show your ID that states you're from rochester. Maybe you guys should make sure your workers are actually working instead of harassing residents of rochester. Thanks.
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October 2024 by Northwest Construx
Absolutely TERRIBLE SERVICE !
The new Automated Service Sucks !
Noone ever answers, you waste Hours on Hold... It Sucks !
When they do answer, they again put you on Hold forever as noone knows what is going on. They charge you now $10 to pay by Debit card.
It's all so Ridiculous It's Crazy !
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October 2024 by Melissa Kidd
So many billing issues. Charges change every time I log in to my account. No one can tell me why my service went from under a hundred to over two hundred. Talked to three different people one day about it and got three completely different answers. Probably have to find another service because it's too expensive now
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February 2024 by Sara McCarthy
Super easy to set up an account!Customer service was very kind and professional when I called with a question. 5 stars! ?
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February 2024 by Aaron Perkins
I just wish the Rochester trash stickers were sold at the Transfer Station instead of the other side of town. An inconvenience, and with high taxes why have them anyway? Other than that it’s good!
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January 2024 by Stephanie McCarten
I have been unable to find out the hours or address of where the transfer station in Rochester and if I have to have a town sticker which is what I have found is needed through other people having the same issue.Service: Trash removal & disposal
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January 2024 by Jeffrey Cote
Endless price hikes. Monopolistic type behavior. Town needs to supports its households with this.
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November 2023 by Jan Elaine
Waste Management does a great job. My bins are always put back neatly to where I left them standing up. They also lay the bin down on high wind days to keep the bin from being blown onto the very busy roadway.Service: Waste recycling
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September 2023 by D M
Works are very friendly and helpfulService: House & garage cleanouts
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September 2023 by Mark Mitchell
I missed a payment accidently one month and I have been catching up slowly and have not had any issues. It will not happen again.
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September 2023 by Suzanne Running
Great service. Professional personnel. A++
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July 2023 by Jeff & Penny Frazier
Waste Management was the BEST decision to make for our business. They are reliable and always ask me if I have any questions or concerns for them. The price is right and Extremely happy with their service overall! Definitely a long time client
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February 2023 by Briana Arriel
Always so nice and easy to deal withService: House & garage cleanouts
