“I shop here fairly often, as they sometimes have items that even the supply houses don't have. Price wise, they are very competitive. Sometimes it can be smarter to still shop around, but overall I'm very satisfied with my experiences.”
6:30AM - 5PM
298 N Main St, Rochester“Great service, I wasn't able to be at a jobsite to accept a delivery, left signs for where to drop my order. Order was dropped exactly where it was needed, the driver made sure the deivery was protected from the elements after delivering.”
6AM - 10PM
160 Washington St Suite 800, Rochester“Shirley and Derek were EXTREMELY friendly and helpful getting me the items I needed!
Answered my questions and helped load up my van, Couldn’t have asked for better customer service!
Thank you guys for all the help ?”
7AM - 5PM
54 Allen St, Rochester“Wit-Way supply (I believe his name was Dave) saved my sanity. After diagnosing the problem with my furnace as my house was 42° I called Lenox. The company it was made by, rudely informed me within two minutes they refused to sell me a $30 switch for my furnace because I was not an HVAC company. Dave even had me bring in the broken one to make sure that was the problem and sold me one that was compatible the same day. He was very helpful and asked all the questions to make sure I had troubleshot correctly. He did not need to even take the time to do that. I highly recommend WIT-WAY Supply~ Once I got home installed the switch I had heat instantly. Thank you for saving me what would have been thousands if I had to go through Lenox and a mental asylum. P.S If you're reading this, don't buy #Lenox.”
“i came into store for only paint chips & paint sample jars of custom behr paint. i was cheerfully greeted by young man named "joseph" in paint dept. joseph was all alone & slammed with customers! however, he remained patient, cool & cheeful throughout entire event. joseph, was organized, efficient & answered myriad of paint questions. for a very young man, he was so helpful & considerate with his time. i am sure he is earning pennies on dollar for an hourly salary? in my opinion joseph is an extremely valuable hd employee! thank you, young joseph.”
“I'm not a huge fan of this sort of store, but they have been my go to local source for electric fence supplies. I also ordered one thing for my truck online and had it shipped to the store for pickup. That process was easy and worked well.”