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August 2024 by Derek
Yeah…., not sure I’ll be going back this location. Just wanted a simple haircut, fade on the sides/back with some length on the top, but of course shorter than what I walked in with. The stylist mentions to me that she doesn’t mind bringing my hair shorter on the top. Then after she shows me my haircut with the mirror, I ask if she can make it shorter on the sides. She replies with, “so you want an entire new haircut”. No, I want the sides & back to look like a fade since it looked like a mild fade but I wanted it to be more aggressive or noticeable. Honestly, I didn’t think it looked too much like a fade by rather shorter hair on the sides from top to bottom. She probably needs to get retrained to understand what a fade is. It was almost like she was under the impression that I wanted a tapered fade. The cherry on top was that she provided no conversation throughout the entire haircut, I carried the whole conversation super awkward experience.
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August 2024 by mark rodney
Easy online check in. I was in and out in 20 minutes. The haircut was good too.
Requested style: My haircut was done like I asked.
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July 2024 by Temple Merchant
Just wanted flip on ends of hair cut off and thinned out which is what I said , and with first cut took off about an 1 1/4 inches so already screwed up and then usually leave tops of ears covered . My haircut came out looking like Gibbs from NCIS . Not happy at all and won't be back , this is the worst that has been done . I realize good help is hard to find and different people everytime I go in , but I have had enough with not being listened to
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July 2024 by David Wentworth
Quick. Great place for a haircut.
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July 2024 by Zack Caron
One star is generous, idk why I keep doing it to myself. Consistently for close to a decade now I’ve gotten the worst haircuts of my life here. It’s not all great clips but it’s definitely this one. Please do yourself a favor and avoid. My friends look forward to seeing how bad my haircuts are when I go here. I’ve also written maybe one review in my life if that clarifies how badly I felt the need to help others… it’s like they do it on purpose.
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July 2024 by Dave
Moved to Rochester 3 years ago. Tried many different places for haircut. Finally got a good haircut here. Great haircut and definitely my new place. Highly recommend. Thank you Debbie.
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June 2024 by dawn maskell
My nephew fought me all the way on getting his hair cut he wanted a certain cut and left crying the last time we went because it was cut to short. This time I explained to the lady doing his hair and she listened to him. My nephew told her he loved it and we all left very happy she did an amazing job
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June 2024 by Lakin Hamilton
I loved the convenience of checking in online and we didn't have to wait more than a min when we got there but the woman that did my 1 year old son's hair was not very friendly and definitely not great with kids. She was talking to my son like he was older and could understand her and seemed very irritated that he wouldn't sit still (I was trying my best to keep him occupied and sitting as still as possible). This was not his first haircut and his precious cut was done by someone who had patience with kids and he was great with them (not this salon). Unfortunately we won't be back and I hope this lady was just having a bad day and isn't this unpleasant with all of her clients.
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May 2024 by Aleita Fogarty
I gave it 3 stars because my mother has had 1 of 3 cuts the way she asked it to be done. It would be 2 because I always do the online appt and everytime I have, we get passed over our time slot for a walkin. What is the point of making an appt if people off the street get waited on first...
If it wasn't for the niceness of the hairstylists, it'd be 1 star for waiting my time.
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April 2024 by Alicia Donnell
I would never come here for an intricate cut, color or some type of treatment, but I guess for a simple cut it would work. Just annoying that you pay someone to cut hair and when you get home you have to fix the things that were missed. I've yet to have any experience with any stylist at numerous locations that have actually performed a cut that didn't need to be fixed
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March 2024 by Emerito Rolon
On the Ides of March I went for a haircut. Scheduled online, showed up about half hour early, don't mind, I am a retired teacher (77 years old) and have time to kill. There were about 6-7 people ahead of me and I waited. When it was my turn and I got up expecting to be next I was passed over and some gentleman who had shown up ten minutes earlier was called up. No explanation, no excuse for being passed over.I was p........d. This is the second time this has happened at Great Clips. The first time was in the Hooksett store. I am a brown-skinned hispanic male. What's a person supposed to think?I give 2 stars because the third hair dresser who cut my hair was very nice. However, I will never go back to this Great Clips.!BEWARE THE IDES OF MARCH!!!Emerito(Tony) Rolon
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March 2024 by Eric Rand
Great as always.
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March 2024 by melissa cote
I’m not sure how half of these women have a license to cut hair. There’s been a few times I’ve gotten my son‘s hair done, and it has been awful. With that said, you’ll occasionally lock out and get somebody who knows what they’re doing.
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March 2024 by TommySalami
Got a hair cut here they are good
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February 2024 by Amanda Southard
I have never been disappointed with Great Clips! I love the online check-in, on a busy day it makes all the difference. I haven't waited more than 5 minutes before I'm in a stylists chair! Every cut has been to a T what I wanted and I swear they have the most gentle touch with my head and my hair!! Thanks Great Clips for being so dependable for my family and I!!
