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January 2024 by jonathan leonard
Doug was of utmost help! He couldn't have been more over the top helpful.
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December 2023 by Dave
There's not a lot of options when you need something for your boat, but I would honestly choose another West Marine location due to how rude some of the people who work here are
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June 2023 by James Sargent
Called looking for a helm seal that was being hard to find, West Marine had one and the gentleman I spoke to said he would leave it up by check out. Was in and out like a flask and going striper fishing tomorrow.
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April 2023 by Dorrance Long
Excellent customer service and help finding the right product. Dot, Kevin,Bill and Doug are all great assets to West Marine and the boating community of Portsmouth. Thank you!
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February 2023 by Katie Russell
Went in today looking for a product for sealing wood. Doug was extremely knowledgeable and patient and helpful. Answered all of our questions and more. Highly recommend!!
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September 2022 by Scott Pelletier
Went there looking for canoe paddles and seat cushions, didn't find anything, all their products were expensive, no one asked if I needed help finding anything and when I left empty handed the woman just said "have a nice day" instead of asking if she could help me find anything, would not recommend this store
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September 2022 by William Chase
West marine had the trailer repair items I was looking for in stock and many other boat related products
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September 2022 by Capt Paul Bourque
Excellent place for marine shopping, friendly service.However the prices are on the high side.
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November 2021 by Dave Staszewski
Under staffed and some inventory issues. However, not the associates fault. He was very helpful where he could be. Have to be a little more patient than in the past. New world out there.
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September 2021 by Toy Man two S
Seabrook store: Shelves were unorganized and barely stocked. Staff said they could not get supplies but when you look up at top aisle storage there was plenty of stock. Bob was a joke! I asked him about where I could find a product and instead of showing me he just stood with his back to me and said “over there” with a finger point. I left the store and drove 20 miles to the Portsmouth West Marine.Portsmouth store: The manager - another Bob - was EXCELLENT! He really knows his stuff about boats and how to take care of customers! Yes they are also experiencing stock shortages but Bob literally walked me aisle to aisle and explained products. He also made sure I got the correct annodes by opening a sealed package of zincs and matched mine up. Thanks Bob of the Portsmouth store! Customer for life here.
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June 2021 by Shawn Goodyear
Very helpful
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June 2021 by D S
Seabrook store: Shelves were unorganized and barely stocked. Staff said they could not get supplies but when you look up at top aisle storage there was plenty of stock. Bob was a joke! I asked him about where I could find a product and instead of showing me he just stood with his back to me and said “over there” with a finger point. I left the store and drove 20 miles to the Portsmouth West Marine.Portsmouth store: The manager - another Bob - was EXCELLENT! He really knows his stuff about boats and how to take care of customers! Yes they are also experiencing stock shortages but Bob literally walked me aisle to aisle and explained products. He also made sure I got the correct annodes by opening a sealed package of zincs and matched mine up. Thanks Bob of the Portsmouth store! Customer for life here.
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May 2021 by David Pearson
Super helpful even close to closing
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February 2021 by Brett LeClair
Very helpful informative and pleasant staff. The best West Marine around!!!
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February 2021 by Plufis1
Called looking for something and employee wouldn't take the time to even check. Went to Hamilton's Marine and they found what I needed.
