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January 2024 by Margot Darby
I needed a tire plugged pretty quickly due to going out of town soon. Even though your location was pretty booked up you still managed to fit me in before noon. I am so very appreciative for the quick fix and the very polite employee contact (Bob and Jeff.)
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December 2023 by Megan Dille
Bob fit me in on super short notice to make sure my car was safe to drive for the holidays. He was so kind and was very thorough to find the root of the issue. Amazing service!
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December 2023 by Thomas A.
Not much to say. The battery on my car was over the hill and I needed an immediate appointment. I called at 8. I had to call twice as there was no answer the first time, but after that, was able to schedule a time the same morning. I arrived, and the paperwork was concluded quickly and I waited about 2 hours for the job to be finished. The only other thing that was out of the ordinary was that the first estimate of costs had to be revised upward a few minutes later. Car seems fine; and I was done by 2 pm. Returning to have battery work done next week on our other car.
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November 2023 by Brendan S.
I had a headlight that was out. O'Reilly offers free bulb installation, but the employee there was rude and unable to leave the store. I bought the bulb and drove straight to Sullivan. I showed up on the Monday before Thanksgiving. The parking area was packed so I was feeling discouraged that I was not going to be able to get my service done. The manager at Sullivan was so friendly. He got right to work on my headlight and had me on my way within 15 minutes. The shop was fully booked, so if it weren't for his going above and beyond, I would still be getting pulled over by Portsmouth PD. The manager was kind, patient, and pleasant to work with. This 15 minute interaction has made me a lifelong Sullivan loyalist, and I will recommend this shop to anyone I know who is looking. See you in January for my inspection!
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November 2023 by Giselle Chagnon
I like the team and the service at Sullivan Tire on Albany St. in Portsmouth, NH. As a middle-aged woman who doesn't know anything about cars, I have to rely on the honesty of the businesses that I bring my car to, and after several positive experiences at Sullivan Tire, I've learned that I can trust them. I've also brought my car in several times with small tire emergencies, and even though I wasn't on their schedule they've made time to accommodate me as best they could. I recommend them.
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November 2023 by Jason Stringer
My experience is that on a paid NH state inspection they try to sell you every possible repair that is even imaginable on your vehicle. And fail you for "safety" when your car is quite safe! On a previous different visit for an alignment, I end up being told you need brakes, exhaust work & wipers. Go in for an inspection, and told you need spark plugs, new battery, power steering rack, engine gaskets, etc. I do appreciate their "evaluations," but this seems to be their corporate business model.
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September 2023 by Ann Cummings
My husband and I always count on Sullivan Tire to take great care of our cars. Great service, friendly staff, and great waiting area if you need to wait for your vehicle. We've been taking our cars to Sullivan Tire in Portsmouth NH for a number of years now, and always have a great experience. Thank you Portsmouth Sullivan Tire!
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August 2023 by Inger Arky
Great friendly staff. Good Tire recommendations. They go above and beyond to help their customers.I had a flat. My car was due for service down the street the next day so I had it towed there. Sullivan Tire picked up and replaced my flat from the mechanic. (Fortunately, I had purchased the warranty when I bought the tires a few months before.)I tried the Dover location closer to my home. Lousy staff and service.
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August 2023 by Paul P.
A life saver! While on vacation we discovered a large bolt had become lodged in our tire. I called all around the Portsmouth area and finally reached Bob at Sullivan Tire. I explained the problem and that I was traveling with my wife and two young children. Bob encouraged me to bring the car right over and they would get it fixed. Forty-five minutes and only a few dollars later, the kind, professional folks at Sullivan Tire had the repair complete and had us back on the road enjoying our vacation! Thank you for taking the stress out of a difficult situation.
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June 2023 by Tracy Funk
Bob went above and beyond to help us with a tire mount as we were traveling through NH on vacation. In our brief interaction, we new he had our best interest. Locals please support
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June 2023 by Cosette Gagne
Similar to another review I saw, I had a flat tire on the side of I-95 driving from rural Maine back to Connecticut. These guys were the first ones I called and I was able to get my car in immediately. AMAZING service. Bob and Jeff were so incredibly friendly and welcoming and made the whole ordeal easier for me. They occasionally offer a courtesy service and were able to drive me to a local hotel... Talk about customer service!! Definitely recommend this place to anyone in the area. Stand-up work guys!!
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June 2023 by Gregory Stanhope
The crew at the Portsmouth Sullivan tire were awesome. Took care of a tire issue for us with no appointment, and got us back on the road in a very timely manner.
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May 2023 by James Thomas
Asked for two tires and an inspection dude said he wouldn’t get to it for 12 days. They got their priorities messed up if they can’t get a 1 hour job done in the next 12 days.
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March 2023 by K C
Have been servicing our cars at Sullivan tire in Portsmoth NH for years. Service is consistently great. Highly recommend.
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January 2023 by Peyton M.
Very easy to work with - they always deliver - and very good experiences working with them at the Portsmouth, NH location.