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August 2023 by Erik Sweetser
Purchased tires from them for a commercial lawnmower….apparently that purchase is too small for them to put them on so that the machine can be put back into service….lat time I ever order or do business with them.
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April 2023 by Anthony
Eric, Jamie and the entire Portsmouth Stratham tire team are great putting customers first and going out of their way to help when possible. I’ve been going to them for years but recently had two major things happen and they got me back on the road fast. The first one was a tire blow out on the highway, I got it over the shop same day and done in a couple hours back to work. The second was another mechanics shop did very unsafe work leaving my wheel hubs with loose or missing bolts. Eric worked with his guys to get it safe, back on the road and worked with the other vendor to help advocate for me on reimbursement and help with the vendor giving issues. I would recommend them to anyone in the area. They go above and beyond expectations.
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March 2023 by Rick Wickson
I purchased a set of Hankook truck tires (8k) that was not the tire I asked for but what the salesmen recommended. The new tires made my truck shake at 34-38mph. The truck was dropped off several times to have the tires looked at. Each time losing days of work. They told me after the third time back that I could take it up with Hankook Warranty. Or, for an additional 4200, they would replace them.I would strongly discourage trusting these guys.
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February 2023 by Chad Kozdra
Eric and his team are amazing. They always get me back on the road quickly. Highly recommend
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February 2023 by Jim Sullivan
I agree with a prior comment regarding ownership getting greedy/price gauging! I must first mention that Eric and Jamie are the 2 main employees at the Portsmouth location. They both are fantastic and great at what they do, but probably not enough to keep me coming back when there are less expensive opportunities for goods and services. Eric part owner (not to be confused with employee Eric) and other siblings own the business and continue to raise prices. I have 5 vehicles and all the prices I list here are 100% actual. The pricing charged for a “4 tire seasonal change over” (includes balancing) Feb 9, 2023 $109, Dec 14 2022 $105, May 2022 $85, Dec 2021 $80, so in 14 months an increase of $29 or 36%. The coupon for state inspection no longer exists, which previously had been on their website for at least 3 years. That coupon had me coming back year after year and in return most of my tire needs were performed by Stratham. Goodbye Stratham! I will be sure to pass this around to my family and friends as I always was an advocate for your business with them in the past. Your Loss!
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August 2022 by chris clough
Never coming back to this location held my vehicle for a week before I finally called to check on it had it towed to their location was told it was ready to be driven and couldn’t make it out of their park lot i severely doubt they even looked at my vehicle
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July 2022 by Ali B.
It has taken me a while to find a place I trust and not feel taken advantage of. Stratham tire has always treated my family and I very fairly. Staff is friendly and informative - they do a lot of research to find the best prices for me. Thank you Stratham Tire.
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June 2022 by Alyssa Baldwin
Great, fast, and honestly priced service. I’ve been traveling the country and needed new tires and possibly brake pads. I told them I needed both, and upon looking at my brake pads, he told me I didn’t need to replace my brake pads just yet. I appreciated the honesty and was really glad I chose to go here amongst the other shops in the area. Would recommend.
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June 2022 by Cori Perham
They do great work, always fit me in promptly and are so friendly and nice.
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May 2022 by Joseph S.
Place is full of snake oil salesmen try to ring you up for every charge under the Sun
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May 2022 by Mike Anderson
Purchased a set of Michelin tires from them and had a defective tire since day one. After months diagnosis and them telling me that A/T tires were just noisier than I was used to a road force balance determined the tire was completely out of round. I was told the tire would be fully covered under warranty and drove 3.5 hours (I had moved since purchase of tire) to get the tire replaced. Tire was replaced at full cost and after 3 more months of deliberation I was told that Michelin would only cover 80%. When speaking to the owner to have him make it right he embarrassed himself and the company with the worst customer facing attitude I have ever received. He told me he was washing his hands of this and that I don’t know anything about “the business”. I will never refer a soul to them and will be sure all of my contacts know of this experience.***Edit since it will not let me reply. The person I spoke to claimed he was the owner and that he’d been selling tires for 50 years. He was the rudest most disrespectful person I’ve ever spoken to. I completely understand pro rating tires, but I first noticed the issue with this tire week 1 of owning them. How do you justify 80% after 50 miles? If you want to reach out to me and do the right thing I’m open. If not I am going to continue to tell every person I know how completely terribly I was treated by your employee who claimed he was in charge.
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December 2021 by Ed
Been trying them out. Purchased a set of new spring/summer tires from them and had a seasonal change over done. No frills and they pay attention to detail, they don't leave a goopy mess of lithium grease all over your rims like the competitors. Cough cough Sullivan Tire.
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November 2021 by Kris Holmquist
Good, they got my tire fixed and had me going in no time.
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August 2021 by Dave D.
Made an appointment for a state vehicle inspection sticker for 8:30 am on a Monday morning. Newer car, nothing Major needed to be fixed. It just passed inspection a month ago in Massachusetts. They Rolled the car right into the bay when we got there. They told me I needed a a new windshield wiper blade. What they didn't tell me was that they ordered it from a supplier. Start to finish it took them 2 hours to complete the inspection, mostly waiting for the wiper blade to come in. I even offered to walk up the street to O'Reilly auto parts and get them myself. I ended up missing my sons doctors appointment. Front desk guy was overly apologetic. Unfortunately the doctors office didn't really care about my predicament and rescheduled my kids appointment for 3 months out. Thanks, Stratham Tire! Won't be using your services again. Booo!
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August 2021 by Lisa Rayburn
Mr. D. Nailer was awesome. We were there a little before 8 am on a Saturday morning with a bad tire on an inside of dual wheel MB Sprinter Van traveling back to NC. He quickly assessed the situation, found a tire, changed it and had us back on our way in less than an hour. We thank you for the excellent care given to us!!
