This Rite Aid location has closed

1390 Lafayette Rd Unit A, Portsmouth NH 03801

About Rite Aid

Rite Aid is a large store that offers a variety of products, with a friendly and helpful staff. The pharmacy team is knowledgeable and generally very accommodating, making it a popular choice for prescription needs. Customers appreciate the clean store, good location, easy parking, and well-stocked inventory, which contribute to a positive shopping environment. The pharmacy’s extended hours, open until 8 PM, are also a big plus, especially compared to other local options. Many reviewers mention that when the pharmacy experience goes smoothly, it is quick and efficient, and they feel safe having their prescriptions filled there. However, some issues have been reported. The pharmacy staff includes an older gentleman who has been described as extremely rude and unhelpful, often ignoring signs and policies, which has led customers to stop using this location. Additionally, the store often faces staffing shortages, resulting in long wait times at the drive-thru and difficulty answering phone calls. Customers have expressed frustration with the understaffing, which causes delays and inconvenience. Despite these problems, most reviews highlight that the store’s overall atmosphere, helpful staff, and convenient hours make it a preferred choice over other pharmacy options in the area. Overall, Rite Aid is seen as a store with many strengths but also some notable areas needing improvement.