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October 2024 by Brian P
Do not recommend.
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October 2024 by Amy Martini
The staff is always kind and helpful and thorough with explanation when we have questions or concerns. My dog was very nervous the first time we dropped him off for his treatment but thereafter he was cool as a cucumber and totally comfortable and at ease with the entire process. He goes in there like a boss now and absolutely adores the nurses and Dr Kow!: ) This little guy is doing so well at nearly 16 years of age even with the complications that have brought us to Port City and given us hope and much more time than we would have ever had otherwise. Thank you to everyone involved in his care!
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October 2024 by Kristin Robinson
We had to utilize port city animal hospital for the first time this past weekend and they made a stressful situation with our dog so much less stressful! From the minute we walked into the doors, they were professional, efficient, capable, empathetic, and caring with both our dog and with us. I was impressed with the entire staff there... you could just tell they genuinely love and care about the animals that come through their doors.❤️
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October 2024 by Michael Vander Hook
Great place to have done what's needed. Friendly and professional staff.
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October 2024 by Barbara Hammond
This vet hospital is staffed with friendly, kind people who know what they are doing. I come away reassured that my pups have received the best care possible.
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October 2024 by Ron Bisplinghoff
Dr Kow and his team have been treating our dog, Hank, for the last couple of years!!
Their enthusiastic and comprehensive care has allowed us the privilege of Hank’s companionship over that period!!
We are forever indebted to Port City!
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October 2024 by Lawa-Na McClellan
Port City was phenomenal. It was my first visit here and they handled my 10 wk old Ragdoll with the ultimate care. Mia is doing great and we are so grateful they kept a close watch over her. Thank you.
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October 2024 by Zachary Labarre
It's never great having to end up at Port City, however the doctors/veterinarians, and staff make the experience so much more bearable. Everyone was so informative and communicated with us the entire time that our Chopper was an intensive care and being taken care of. He recovered thank goodness.
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October 2024 by Ronna LaBranche
Wonderful people and place!
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October 2024 by Paul Duffy
Excellent care Dr Koh has helped my dog live longer.
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October 2024 by kim provencher
Very professional and friendly staff. Overall great experience! Would highly recommend!
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October 2024 by Robert Cass
Everyone from the people making the initial appointments to the veterinarian were very helpful and kind. Such a terrific place to bring your pet for care.
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October 2024 by Kris S.
This review is not easy to write, but I want to spotlight how truly spectacular the staff are at this hospital. Our sweet beautiful kitty, Ky was acutely ill with chronic kidney disease and other comorbidties. We brought her to Port City and they admitted her for several days in hopes of stabilizing her. The team did everything they could and left no stone unturned to improve her condition. The team provided the highest level care, and every person that came in contact with her showed her love and kindness. It wasn't hard to do because Ky was the sweetest cat I have ever encountered, but their love for her was palatable whenever we visited and put us at ease.
Ky came home after being hospitalized and continued to be followed by the Port internal medicine team. Dr. Mitchell was accessible, thorough and incredibly knowledgable. Christine, our Internal Medicine Concierge was with us every step of the way and was truly spectacular. She was kind, warm, and supportive and gave us peace of mind when we needed it most. Their expertise, kindness, and compassion were truly unparalleled.
Sadly, Ky did not recover, but not for lack of care and compassion. She peacefully transitioned at Port City surrounded by love.
At her end of life, we were offered the opportunity to donate Ky's corneas to the transplant team. We consented knowing that she would have wanted to make another kitties life better; that's just the kind of girl she was. About a week later we received a beautiful handwritten letter from Christine telling us that she met the owner of the kitty that received Ky's corneas, and he was so grateful that his kitty regained her site from this gift. From something incredibly painful came something beautiful... We are forever grateful to the Port City team, particularly Christine for offering this and giving Ky one last chance to share her boundless love and light.
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October 2024 by Nicole Torrey
We were greeted warmly and got in quickly for our appointment.Dr Riggs and all her staff were so kind, explained all the tests and options and really tried to make things as easy as possible for us where we lived over an hour away. They even handled the insurance claims! I appreciate all they have done for our family during our time with them. Very personal and understanding to our thoughts questions and needs. You can tell they are there because they love animals it’s not “just a job” to them.
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October 2024 by Sandy Gordon
Excellent experience. Helpful and knowledgeable staff.
