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July 2024 by Amy Sunshine
Kelly is great. She loves my dog and my dog is happy when she comes back to me. Appointments always run on time and everything is always clean.
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September 2022 by Google user
They did a great job with my new boy Henri (Hendrick Hans). I figured they did great with my dog so they’d do fine with him too! I Am Kidding The dog looks great
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September 2022 by Julia Assmus
They did a great job with my new boy Henri (Hendrick Hans). I figured they did great with my dog so they’d do fine with him too! I Am Kidding The dog looks great
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January 2022 by Diana Adams
The staff is very friendly and the groomer does a great job on my dog's nails.
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August 2021 by Bob Ellwood
Good treatment.
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July 2021 by Marsha Thibodeau
Toby looks beautiful after his visit with you.
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March 2021 by Chris J.
I went in to have my dog groomed. She is a loving little blind Bichon. I did not feel the woman who greeted us was at all interested in grooming her. She was curt and irritable. She asked to look at her legs. Little Vickie had a couple of small hair burrs on her left hind leg. She refused to groom her with the burrs. Hmm... isn't that what pet groomers do, groom your dog. I told her she could work around the hair burrs if she couldn't clean them up. Nope "company policy". The manager came over and had the same stoic personality, "company policy" no can do, even with my consent to leave the little hair burr alone. Ridiculous go to a private groomer. These big box stores are insensitive and all align with the silliness big box businesses brings to the table. They honestly do not care.
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January 2021 by Alexandra H.
Went the other day to return a pinch collar i had bought for my dog. I got there a few minutes early and waited outside until they opened. THREE employees came to the door and asked if i was picking up a dog. I said no, just here to return something. They both apologized and said that i would have to wait until exactly 10:30AM to come in then. Seems stupid, but fine, whatever. So at 10:30AM they open the doors and I go the cashier to return the collar. The lady tells me, oh sorry, no returns during COVID. ummmmm i was just waiting outside and told three employees what i was here for and none of them thought to say oh sorry we aren't do that right now might want to head home??? Stupid place - think a little.....place is a rip off anyways - just order your shiz on chewy.
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January 2021 by Spucky50 ..
The store staff are wonderful. I'm 70, and Petco has no senior hours, and corporate changed the store hours to 10:30. I just cancelled all my repeat deliveries, and will take my business elsewhere. I get out and do my errands at Market Basket at 6 and Walmart at 7 to avoid exposing myself to Covid. Thanks for nothing Petco corporate. Raising millions with their IPO and treat customers poorly. Hello Chewy!!!!!!
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January 2021 by Anupriya Grover-Wenk
I think people are friendly and really take care of my dog. She’s a pittie so a lot of people make assumptions about pits so it’s nice to see how loved my dog is at Petco. I stick with you guys because even when I was living in Boston, your store had flexible hours and were just kind. Thank you for what your groomers do!
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January 2021 by Barbara Holroyd
Gabby is great!!.My dog always looks and smells wonderful every time.
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January 2021 by Melissa S.
Recently purchased a blue harness as we were going to get a male puppy. We got a female and tried to return the blue brand new non used harness WITH RECEIPT! Petco cashier said we could not return the harness! (We didn't even have the puppy yet!) and it gets worse. I reached out in a review, they replied with their "I'm sorry" generic response but absolutely NO follow up or just go to your store and get refund/ credit. Nothing! You will not gain customers or keep customers with such poor customer service! You can bet PetSmart and Chewy do not operate this way!
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December 2020 by Jennifer O.
I was super directional and just needed a box of Ever Clean litter before we headed home. What I did notice is the store is very clean with wide aisles and clear sight lines so I could easily spot where I needed to go. It does always crack me up that every Petco has a roped off entry to the register as if they're expecting a rush for tickets. The young woman behind the counter was upbeat and polite. Prices are in line with what I pay in California.
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November 2020 by Claudia Smith
I really like Sagan! She is very nice and helpful. I think she truly listens to what I'm telling her about my sweet pup.
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November 2020 by Joseph Appelbe
Sagan is outstanding person an my dog loves her
