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February 2024 by Raul Serna Jr.
Very helpful n friendly peopleGot me every thing I needed this visit
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January 2024 by Alicia L
Thanks for your help, Pat!
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January 2024 by Laurie Gifford
Unbelievable service I was provided with by Jerry! My windshield wiper broke from the storm we had Sunday. Jerry smiled and said can i hwlp you! I told him what happen and helped me with such kindness! He even was willing to help me put on my new wipeblader for me. Made me want to tell everyone what great service they provide! Thank you again Jerry you so kind and so helpful. Love this store!
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January 2024 by seakat1980
My windshield's wipers broke after this past Snow Storm..The managerJerry was so helpful.. I got them changed out and he even put them on for me
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December 2023 by Pam Failing
Got to share my good experience at this store... while scoping out battery maintainers, Jess took the time to explain the options and steer me in the right direction. He also provided additional insight on my RV battery issues/solutions. Then Jake came along and quickly helped me find the right parts I needed (since lost) for my battery connection. These two guys saved me a lot of time and sent me off in the right direction. Thanks Jess and Jake!!!
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December 2023 by Sara Ball
The people working at the store were so helpful! Jesse provided 5 star service. I stopped in at lunch time for a headlight and was on my way with a new headlight installed and a few laughs with the employees. I work right nearby. They are my go to from now on...
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November 2023 by Peter
Jessy was a great help and very personable. He installed my wiper blades for me in no time! Thanks Jessy!
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November 2023 by Ben Ashton
Jessy really came through for me. He went out in the snow and helped me change my car battery, which I had no idea how to do. 10/10 great service!
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November 2023 by Brendan S.
Horrible customer service. Employee was rude and disoriented. Was unable to help me install my headlight because the store was understaffed. I was happy to see online that O'Reilly offers free installation of headlights, but since he couldn't help me, I had to go pay for it elsewhere. Car stuff is intimidating for people who don't "speak the language." This just made the process so much more uncomfortable. It's easy to be nice!
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November 2023 by Allison A.
I went in to the VIP section of the store originally to see if I could get my headlight replaced and have the oil changed in my car. VIP did not have time to do the work so decided to try and replace it myself. It was unclear from the computer which bulb was the correct one so the associate Jessy looked up exactly how to access the bulb (not easy, 2007 Saab) and he determined which bulb was the one I needed. This took about six trips outside in the cold rain. All the while he was juggling customers. I should have tipped him! I was so glad to have it changed because I needed to see to drive that night with my kids and additionally I knew I would be pulled over and ticketed by Portsmouth PD. O'Reilly will be my go to. Thanks!
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October 2023 by Larry Zurek
I stopped by on Friday between service calls for a new battery in the company transit van. Jesse set me up and had me back on the road in less than 1/2 hr. He even noticed a screw missing on the master cylinder. He fished one out of his junk box and replaced it.I can't thank him enough. top notch price and service.
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October 2023 by Ar Kay
Great service from Jesse and the team. Also went the extra mile and put on my wiper blades.
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September 2023 by Jon DeRosa
Labor Day. 90 degrees. My battery is about to die. Go into the store. The shops manager Jesse not only gives me great advice on the battery, but also puts it in for me! Big fan of this place. Highly recommend!!
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September 2023 by Becky Zawalski
Thanks to Jesse for being professional, pleasant, and fun! He helped me find my wipers and license plate frame with enthusiasm and was kind enough to install all of it for me! Fellow Okies gotta stick together!
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September 2023 by Justin Cate
Jesse was awesome! Needed a new battery and he was super helpful and installed it very quickly! Thanks again for your help!
