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July 2024 by James Feely
Key auto group can kiss my behind. Quite frankly the worst auto group to deal with or make a purchase from. Bought brand new 2023 jeep renegade. In march 2024 in the first 2500 miles every single electrical system has failure so bad at times the car would just die. I’ve attempted for the last two months to have this looked at and every key dealer dodges and ducks around never returns call and is constantly playing the we will call you back game. Now mind you many of these are safety issues and air bag system failure being a major one that flashes and dings constantly. It’s gotten to the the point now the vehicle is going back to the bank for voluntary reposition as it’s unsafe and they will not help me. Way to stand by your products. Bunch of swindlers in this dealer ship. Don’t buy from key they sell trash and refuse to help the customer after they take your money
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June 2024 by Polarized Blurryface
i love how the nashua location closes down right after i just bought my car. no word of closure or anything. purchased my car from key auto and after only owning it for 6 months, have already had to put multiple grand into repairs. not to mention, when i first purchased the vehicle, they had told me no lights were on. come to find out the check engine light was on but “we fixed it.” it’s still important to know. i don’t recommend EVER purchasing from these shady people.
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June 2024 by Eli Winchester
horrible service. i’ve had my truck i bought from them for a year and a half. it’s been back to the shop 5 times since then and counting. 3 times for the transmission. would not work with me at all any of the times. i would never buy another vehicle from them again.
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December 2023 by Kevin Perry
Bought used nissan from them after 30 days engine light came on. Driven less than 1000 miles and wanted to make sure it wasn't a drive train issue. Was told by Mike in service that my first problem was that I Bought a nissan at a chrysler dealership. Told him that maybe they shouldn't sell other brands and that's when he invited me outside. When I excepted he backed down. Emailed sales representative and owner and no response. I'm retired and have nothing better to do than tell people not to buy from them .
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November 2023 by Courtney Bennett
They let me take a truck home for the night came back the next morning told them I wanted it did paperwork did bank statements proof of residency and then supposedly the next day my salesman was off and I didn't hear from him until I called him to ask him what time I could come pick the truck up. He then tells me that he's sorry that they sold it on his day off to someone else! Called talked to the manager gave them another chance to find me another truck similar and they blew me off after telling me they would. No response all weekend as promised. Very very poor communication and very poor business practices.. save yourself the hassle and never go there. If they do this at the sales level I can't imagine their service dept customer service.
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September 2023 by Noah Cleary
Just bought a used 2019 Subaru Crosstrek. Steven made the process easy. He was helpful, friendly, and didn't play any games. Next time I buy I car I will be coming back and going through Steven.
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May 2023 by Jeannine Anderson
I brought my car to the key automotive body shop. They took 3 weeks to do a small job and every time I called they gave me different completion date. Then when I finally got my car, the drivers side locks wouldn’t work, they put the wrong emblem on my grill, and there’s a run, and a bubble in my paint. I’ve been calling and they say they’ll call me back and it’s been almost another 3 weeks and they still haven’t fixed anything! Incompetence at its finest!
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May 2023 by Riley bacon
These guys are awesome! My 2013 Camaro was having issues, 174,000 miles on it so I knew it was becoming time to get a new vehicle and keep the Camaro as a summer car. No matter the issues the service department were always prompt, knowledgeable and descriptive of the issues my car was having. I ended up buying a new car with Portsmouth Chevrolet, even though it took me a few weeks to commit, the salesman Logan Sczmit was there to answer my questions and research any vehicles I wanted to see. Finally settled on a new/used vehicle with only 3,000 miles on it, I love Key Autos large reach and vehicle options. I'll be bringing my vehicles here anytime I have an issue and I'll recommend them to others as well. ?
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November 2022 by Timothy Goumas
Terrible place to deal with. Run as fast as you can or just go to another dealer and save yourself the headache. I had to deal with 2 locations and one was worse than the other. I wouldn't buy a matchbox car from them! All set! Terrible communication from 2 GM's.
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July 2022 by Dave Rochelle
Had to travel from Long Island to Ct. took ferry from pt Jeff to Bridgeport & drove @ an hour to key. & cost @$100 one way with my son & grandson. Was worth the $ & time & trip.our salesman stanley was easy to deal with & a pleasure to talk to after speaking to him on the phone. No pressure like other car dealers. Very friendly & accomodating. Glad I purchased from Stan & the key Chevrolet people.
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April 2022 by Dot Cleary
Took a friend in to purchase a new buggy. Worked with Eric before and easy breezy purchase.
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January 2022 by Alexander Mayes
sold me a lemon and instead of fixing things, they kept trying to get us arrested. vans still not working right.
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December 2021 by Tim Gagne
Manger is very rude and tries to push you to come to there location sooner then you set up an appointment.
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September 2021 by Geo Ganson
Awesome
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May 2021 by Robert Leonard
Friendly staff!
