Great experience with Alan upfront on sales and with installation crew on delivery day. Very happy with the spa and customer service from Great Bay
March 2024
We were very impressed with the great customer service given by Alan B at Great Bay Spa and Sauna. He was knowledgeable about the different spas and spent time getting to know us and what our needs were. He was very thorough, making sure the installation was setup and our spa was installed to our satisfaction.
December 2023
Outstanding service. No hard sell or up sell pressure. Alan really took the time to explain the difference between models and how each would align to our intended use. Install team was great and follow on support was fantastic. Highly recommend.
At Great Bay Spa & Sauna, we go out of our way to ensure the highest quality product and the best possible customer service, even long after your purchase. We pride ourselves in being the, hot tub, swim spa and sauna experts in Portsmouth and all of New England, and we carry only the most reliable brands Sundance Spas, Hydropool, and Tylo Saunas.
