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November 2023 by ashley hill
Absolutely AMAZING service. Came in and said what I was looking for, I ended up with the truck I wanted at a great price. They took the time to do body work to it, and so many more things that usually places won’t volunteer to do at no cost to me. I had my truck in a week and couldn’t be more excited. The consumer service was truly exceptional and then some. Definitely will be coming back for any vehicle I purchase. Give them a shot! Very family oriented
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November 2023 by Raymond Tellado
I bought my second both vehicles were both a mistake. I only went there because my car was hit and I had a remaining balance with the company and I had to have it roll over after buying my car from there. My car sat in the shop since I bought it for four months later so many issues so far I’ve been $8000 to fix the car in the car still need so much work when I went to the company to speak to somebody they were not able to help me through any of my issues and they actually called the police on me and put a no trespassing after I bought two vehicles from them. The first vehicle was total accident and I left me with the remaining balance that I had to roll over and that’s the only reason why I went through this company or else I would’ve went through someone else in my opinion, I would recommend you to save your money or go through a dealership in Massachusetts, where the Massachusetts laws are more stricter.
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November 2023 by Ray T.
The biggest mistake I did was buy another car from this company first car I spent over $11,000. I have all my receipts on my paperwork that I need the second car. I'm so far I had to pay over $6000 for and I only have a car for four months. I still have to put $3000 to fix the rest of the issues of the car. If you're smart, you won't buy a car from the dealership.
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September 2023 by Steven Diaz
Jacob and his team are absolutely amazing! Came in with horrible credit and they help me purchase a like new ford f150! Couldn’t be happier!!! Runs great and was super clean.
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September 2023 by Allissa orison
Jacob was very professional, and answered all of my questions with plenty of details. He was extremely helpful! I definitely will be recommending him to family and friends!
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September 2023 by Allissa Venegas
Jacob was very professional and made this experience so amazing! I will never go anywhere else! Hands down best experience I highly highly recommend Jacob! I will recommend him to everyone I know!
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September 2023 by Gina Rea
I recently purchased a 2014 Chevy traverse the customer service was professional and courteous I did have a couple issues and was assured that they would be taken care of in a timely manner Jacob the assistant manager help me with everything he did an amazing job.. I walked out of there very happy with my new car and I would recommend JTS Auto to anybody looking for a preowned vehicle
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September 2023 by Nicholas Gatti
Jacob is the best! He is very professional and provided a great buying experience! This was my first time buying from a used car dealership and my expectations were over exceeded. JTS had a huge selection, and Jacob had lots of helpful information and advice. He helped my family and I pick out the perfect suv for our needs. Financing was quick and easy, and I got a great deal. I would recommend Jacob and JTS to anyone, and I will definitely be back for a work truck before winter.Thank you Jacob and JTS!Amazing experience!
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September 2023 by Jakob Ruperto
Bought a truck from these guys for $26k about a month ago. Seemed like honest people at first (of course). Not even a month later I’m running into (what seems to be) transmission related issues on this “mint condition well maintained truck”. I call them up and all of a sudden they no longer have an in house mechanic, they can’t do a single thing to help me and then hang up on my face. Best friends before taking your money and couldn’t care any less after getting it. Typical New Hampshire used vehicle lot. Save your money and stress levels and go somewhere else. Plenty of places in the area.
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September 2023 by Cindi Mclain
I Highly Recommend JTs Auto They took care of My 2012 Chevy Equinox rockers and steering armAnd towing and made it right with me with no questions askedThe hospitality that Nickgave me was Awesome! Thanks again! Nick!I would Recommend this place to anyone That's looking for excellent customer Service!All the way from Vermont!
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July 2023 by Corina Donahue
Just recently got a car from them less than 48 hours ago and it hasn’t been all rainbows and sunshine but Jonathan has been great with fixing what’s wrong without a second thought.. Answering me promptly even when it’s not good news and doing whatever he can to make sure it turns into a great experience. I am leaving this review even as we are in the mist of fixing an issue that arose with in minutes of me picking up the vehicle and he’s been prompt and quick on fixing it…
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June 2023 by Shae Walker
Bought my car in March. Was told it would take a couple days to get it looked at, only took 4 days which was great. Within a month the check engine light came on. Called to get it in the shop, they were able to get me in within the same week for a tune up. Called today to schedule an oil change and a/c recharge, will be having my appt within 2 days of calling. These guys are great, on point with customer service( which I should know, it's my job). And very dependable
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June 2023 by Donna B.
They seek you junk then lie about what they do to fix the problem and getting it to pass inspection.
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May 2023 by Raymond Torres
I bought my second vehicle Jacob and Nick was an excellent customer service and always professional Nick is awesome with working with you if you need a card this is where you need to go
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April 2023 by Feature Me
JTS Auto and truck has to be one of the best used car dealers i have ever been to. Since Day 1 of filling out an Application online they have been terrific. First let me start with Andre who worked diligently to get me approved for a vehicle that I wanted and kept in touch the whole way. Andre was fantastic to deal with over the phone as my work schedule did really give me time to go in during the weekdays. Finally when I was able to get a chance to go to the dealership Andre already had the vehicle i was interested in pulled up and ready to go for a test drive before i even got there. He was very professional and communicative throughout the whole process. Now regarding Nick (the owner), Jts itself and his staff. After purchasing the truck from Andre and unexpected issue arose regarding a check engine light on the vehicle. While Nick and his team worked hard on trying to diagnose the issue by replacing multiple components there was no luck. With no second thought Nick sent the vehicle over to a Chevy dealer to diagnose the issue which they found to be a lifter issue and what did Nick do?. Well again him and his team worked hard on getting this resolved. Unfortunately that didnt resolve the issue and this continued for a couple weeks Nick made the offer to do a trade in and he would pay off my loan completely and get me into another vehicle that i thought would be a great option. Nick also offered multiple times to provide me with a vehicle from the lot to drive around, which I didn’t need as i had another vehicle but, the fact this was offered showed he cared about his customers and trying to please them as best as possible. I honestly cannot say enough good things about this place as they treated myself and the situation like it was top priority. I want to thank everyone at JTS auto for everything they did during this time and thank Nick for going above and beyond unlike most dealers would do. If I ever need another vehicle i willBe back to JTS and i will 100% be recommending others to this dealer. Again Thank you.
